Product Description
The motivations and values of the newest generation entering the workforce are different from those of previous generations. You may be baffled about how to motivate or connect with this new generation. Learn how to modify the evaluation process based on the values of the new generation in How to Make Performance Evaluations Really Work. You'll find step-by-step guidelines for evaluating and motivating employees, learn what mistakes to avoid, what the legal pitfalls to watch for, and get numerous sample ready-to-use evaluation forms and sample phrases you can use as is or customize and make your own.

CUSTOMER REVIEWS (Average Customer Rating: 4.5 based on 6 reviews)

Good, but could use more details

This book was very informative on many levels. It had excellent advice on the broad questions concerning performance reviews. How often should employees be reviewed? What style should you use? How can you deal with particular types of people? I felt it could have used more information on how to deal with specific people (the passive types in particular). Also, there isn't really an introduction to the appendices, they are just thrown at you. A section on how to setup and test/refine an evaluation form would have been very helpful.

Overall, excellent book (especially as an introduction), but not thorough enough to stand on its own in creating an employee evaluation system.
July 07, 2007

Clear View of Murky Personnel Evaluation Process

This practical guide is a must-read for anyone who conducts performance evaluations - especially for those new to the process. Step-by-step, it explains why you should evaluate employee performance, how to set up a program and how to conduct the evaluations. The appendices alone are invaluable. Author Glenn Shepard provides nearly 60 pages of useful, hands-on materials. Appendix A is packed with words and phrases that will enable you to be specific about your observations of employee behavior in areas such as attendance and workplace safety. Appendix B provides five performance evaluation forms that demonstrate a variety of evaluation techniques, such as using essays or assigning numerical values to weighted descriptive scales. Appendix C includes several self-evaluation forms organizations can use as models. We recommend this book to managers, supervisors and human resource professionals who must develop workable, legally sound employee performance evaluation systems.
March 22, 2006

Invaluable Advice on Effective Communication

Perfomance reviews are such an important yet sometimes difficult task for every manager. This practical guide gives you clear and specific ways to communicate an employee's performance. I found the sample phrases and words to be particularly helpful in finding new ways to get my point across. Easy to comprehend and packed with valuable information,Glenn's book turns the process of performance evaluations from a "dreaded task" to a productive and effective opportunity to communicate with your employee.
September 02, 2005

Artful Evaluations? YES!

Glenn Shepard shows you exactly what to do and what NOT to say if you've never had to do a Performance Evaluation before. This book is a definite must-have for every business office. When you are done reading this book, you will have mastered the art of constructive performance evaluations and still have a valuable employee in your company! Not only will your employee be valuable, but with Glenn's help, your employee will become "invaluable". I guarantee it!
July 26, 2005

Performance Reviews are a GOOD Thing.

Of course I always hated doing them. Glenn tackles this issue head on as usual and arms managers with the technique and even sample phrases to get us going in the right direction. He reminds us in his frank, no- nonsense way that we must use this tool to give honest and open feedback (good or bad) to our employees.
Thanks, Glenn!
July 26, 2005

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