Product Description
What you need to know before you hit SEND. This latest title by business-writing expert Sheryl Lindsell-Roberts offers up-to-the-minute advice on writing electronic messages that are polished, polite, and effective. In her signature no-nonsense style, she shows how effective electronic communication can jump-start your business, advance your career, and expand your social network. 135 Tips on Email and Instant Messages addresses issues such as how libel and copyright laws apply to the Internet, using proper etiquette, and organizing a cluttered in-box. Lindsell-Roberts imparts a sense of humor to practical tips such as “don’t glut cyberspace with digital dross—know what isn’t appropriate for company email” and “eliminate thoughts that don’t add value—don’t leave your harried readers to extract the hidden kernels.” She offers convenient phrases that can be used verbatim (including subject lines proven to entice readers) and immediate solutions to common problems (including five ways to personalize an email to a large distribution that will increase the response rate). Informative and entertaining, this handy resource is packed with valuable information for anyone who wants to communicate electronically with confidence and competence.

CUSTOMER REVIEWS (Average Customer Rating: 5.0 based on 1 review)

If you use electronic messaging, this is a must read. Fun too.

This book will make you a better communicator. It is also a fun read. Filled with her subtle humor, Lindsell-Roberts has included meticulous research with wit, personality and structure to provide readers with a real gem. This is a most enjoyable, easy-to-read book that will provide permanent additions to your writing toolbox immediately.

May 07, 2008

SIMILAR PRODUCTS

Grammar Girl's Quick and Dirty Tips for Better Writing
by Mignon Fogarty

Presentation Zen: Simple Ideas on Presentation Design and Delivery (Voices That Matter)
by Garr Reynolds

NetLingo: The Internet Dictionary
by Erin Jansen

Strategic Business Letters and E-mail
by Sheryl Lindsell-Roberts

Wikinomics: How Mass Collaboration Changes Everything
by Don Tapscott, Anthony D. Williams