Product Description
Intrinsic Motivation at Work marks a major advance on the topic of work motivation -- one based on an understanding of the changing requirements of today's workplace and the limitations of older motivational models. Written in an engaging, accessible style, yet grounded in solid academic research, the book is divided into three parts. Part One assesses older models of work motivation and why they need an overhaul. Part Two explains the nature of the "new work" and the importance of reintroducing a feeling of purpose and self-management. Part Three presents in depth the four intrinsic rewards that make work energizing and compelling -- a sense of meaningfulness, a sense of choice, a sense of competence or quality, and a sense of progress -- and how to create them.

CUSTOMER REVIEWS (Average Customer Rating: 5.0 based on 15 reviews)

A great help in my personal research

I purchased Dr. Thomas' book to assist me in my research in leadership behaviors and stakeholder empowerment, and what a great help.

However, the best part of reading this book, I was forced to remember much of my past training and reignite many of the qualities I had forgetten to practice.

What a great book, would recommend to anyone interested in understand how and why motivation works.
July 19, 2005

Money Isn't Everything

Intrinsic Motivation is one of the better books on leadership and management that I have read recently. Thomas targets both managers and employees, arguing that salaries and other extrinsic rewards are neither the sole nor the primary source of motivation in modern organizations. In fact, monetary compensation is only a factor when making major life decisions (e.g., whether and when to change jobs) and when there is a question of fairness. The best a manager can hope for, says Thomas, is perceived equity - that those doing the most and the best work are the best compensated. Absent major life decisions and inequities, it is intrinsic rewards that will motivate employees.

Intrinsic motivation, according to Thomas, means giving employees an understanding of the purpose of the tasks they do and giving them whole tasks whenever possible. Today's workforce is more highly educated than its forerunners. Competition and the need for quick decision-making have reduced the reliance on middle managers and bureaucratic rulebooks. In this environment, employees must be self-managing and they must have a sense of meaningfulness, choice, competence, and progress in the work that they do. If they feel that they have all four of these factors, employees will feel a great sense of job satisfaction, be highly motivated, and perform well.

Thomas offers managers and employees suggestions on how to improve in each area if it seems that that factor is lacking. In fact, if an employee is feeling unmotivated, Thomas suggests the employee consider which of the four "vital signs" is weak and address it accordingly. It is important, for example, for employees at all levels to have a personal vision to boost their sense of meaningfulness. Feeling that you have no choice in how you do your work? Negotiate with your boss for more authority or, if all else fails, consider moving to another job that provides more choice. A sense of competence comes from training and learning, but it also comes from patting oneself on the back for a job well done. Progress can be measured in a number of ways, but one of the best is through contact with customers.

Thomas's book is only an overview into each of these areas. He intends Intrinsic Motivation to be an all-encompassing model of employee motivation, and he generally succeeds. Those seeking more details would need to use Thomas's notes to find articles and books on individual subjects discussed within the book. And it is a shame that while Thomas characterizes outdated management styles as "paternalistic" he uses analogies of parents and children when describing intrinsic motivation. Overall, however, Intrinsic Motivation is a healthy reminder to both managers and workers that there are many steps we can take to improve employee morale and productivity. More money is better than less, Thomas agrees, but a true sense of purpose and worth can be priceless.
May 16, 2005

Useful information with research-based foundation

This is the first book that I have read that provides me with the information to confront the problems associated with instilling intrinsic motivation in those that I manage. It is often the problem that people show little concern for their work. The rule seems to be something like this- Do just enough to get by while exerting the least energy as possible. I like this book because the information is not a story of what a good manager has as an opinion as to what works best but it is a scholarly book in the sense that it provides information based on research that is proven. This is to date the best book that I have to reference when dealing with teams that act out of extrinsic motivation or no motivation at all. I applaud the author for this work.
November 25, 2004

Highly Recommended!

Kenneth W. Thomas presents a model for using intrinsic motivation in the workplace to assure a more committed, self-managed workforce. He advocates leading for meaningfulness, choice, competence, and progress. He emphasizes the need to use this approach to give employees the greater independence and decision-making authority they need as bureaucratic management models break down. While many of these themes are presented in other books on leadership, motivation, training and worker empowerment, Thomas pulls them together in a well-organized, clearly written presentation that gives readers clear directions. The succinct style of writing is easy to understand, even though it is directed toward the serious reader. We [...] recommend this book to executives, managers, trainers and management consultants, as well as to employees, who will find helpful ideas for exercising greater self-management.

April 17, 2001

Great Lessons for Increasing Motivation and Effectiveness!

This book deserves more than five stars.

Prior to Intrinsic Motivation at Work, management books often referred to the need for intrinsic motivation or sources of thta motivation (such as an inspiring purpose or interesting work). This book takes those isolated thoughts and connects them into a systematic method of improving overall motivation by increasing internal motivation and connecting with external sources of motivation. This book will be a landmark in the field of human resource management for decades to come.

The book contains many helpful elements to help you understand its message. One that I particularly liked was the management tale. In one connected example, it showed how management attention has shifted in the last 120 years from making people perform more effectively at predefined tasks (the rational approach as defined by scientific management) to creating passion and fulfillment from work, by focusing on the emotional side of a person. You get an overview of management practice and theory in very small and easy-to-digest doses. For example, one of my favorite sentences was "So the executives crafted Vision Statements that emphasized Contribution to Customers and Quality . . . but often [they] rang hollow in time -- like unkept promises."

The author distills the relevant sources of intrinsic motivation into meaningfulness, choice, competence, and progress. These ideas are nicely developed in several dimensions. For example, it is explained how these affect the worker (or associate, if you prefer that term). You also find out what the leader or manager has to do to help create those factors for the worker. Then, the author also exposes how the four areas are connected in a system of postive (or potentially negative) feedback. Further, you are given five elements of each one to develop.

Basically, the model calls for the meaningful purpose of the organization as the starting point. The next step is to give people a choice of actions to implement that purpose. Then activities are performed, and these are monitored for the competency shown (which may generate the need for better choices to pursue the object or to enhance the competency of those involved). After the activities are completed, you also look for progress and relate this back to the original purpose and your choices for fulfilling that purpose.

The book goes on the explain how to integrate intrinsic and external sources of motivation so that they reinforce one another.

There are several points to keep in mind when considering this book. First, you will get even better results if the organization picks a meaningful purpose that offers the potential for more intrinsic motivation. Some purposes have more potential to be accomplished and some are more exciting to more people. I find that most people latch onto an organizational purpose with too little consideration of the alternatives. Second, any on-going organization has a perceived purpose that attracts and retains employees now. You should find out what that is before changing it. My experience has been that you get better results by building upon that assumed purpose than by striking off in a totally new direction. Third, simplification (see Simplicity) is a related thought process that should be employed with this one. A lot of demotivation along intrinsic lines follows errors in making things too complicated and difficult.

Although this book is about work, its principles apply just as well to volunteer activities. I suggest that you share the book with those you volunteer with and then discuss how to employ its lessons to fulfill your empowering purposes.

October 11, 2000

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