| View Larger Image | Telecom Management Crash Course : A Telecom Company Survival Guide (Crash Course) | Paperbackby P. J. Louis (Author)
| List Price: | $37.95 | | Price: | $25.05 | | You Save: | $12.90 (34%) | | | Available: | Usually ships in 24 hours |
| | Binding: | Paperback | | Publisher: | McGraw-Hill Professional | | Edition: | 1st Edition | | Page Count: | 346 Pages | | Publication Date: | June 01, 2002 | | Sales Rank: | 678,006th |
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EDITORIAL REVIEWS |
Product Description
The period of effortless, double-digit growth and skyrocketing capitalization for telecom carriers is over! The long-term telecommunications market potential is still enormous, but getting there now requires a sharp business and technology savvy. In this resource, P.J. Louis shows telecom service providers how to efficiently manage their technology advantages and back-end operations to survive in this challenging economic climate. * Basics of billing: staying alive * Short, smart biz and tech strategies for tough times in telecom * Using CRM (Customer Relationship Management) to drive business * How to manage regulatory uncertainty * How globalization affects every carrier |
CUSTOMER REVIEWS (Average Customer Rating: 4.5 based on 5 reviews)
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Not Bad by Terrence Johnson (North Carolina)  2 Stars
September 11, 2004
The author referenced the information as advertised but not as completely as I would have liked. Worth the look.
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P.J. has enlightened us again by Linda Bidrossian (Glendale, CA United States)  5 Stars
November 07, 2002
This is a cycle but the telecom market is still getting worse. It is still a matter of overextension. Toomany companies that have borrowed from banks that expected to be hugeplayers with large market share in too short of time. This was the book that set the ground work for how recovery can start taking place as the economy goes through this bullish period.
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Another Excellent Offering by P.J. Louis by Lynsie Hall (Baltimore, MD) 5 Stars
October 08, 2002
I have come to rely on P.J. Louis for insightful, articulate, and comprehensive analysis of telecom issues. His latest book on telecom management is important reading for all those who work at the decision-making level in telecoms - and also for anyone who works with them. This book is highly recommended.
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Insight from a trusted advisor by Jeff Crollick (Temple Terrace, FL United States) 5 Stars
July 29, 2002
Mr. Louis' "tell it like it is" insight into the art of selling products and services in a tumultuous environment is refreshing. He provides succinct advice based on real experiences, in the good times as well as the bad times. I consider this book an essential tool for anyone thinking about entering or surviving in the Telecom arena.
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Timely & on target by Gary Pellegrino (North Branch, NJ United States) 5 Stars
June 29, 2002
Mr. Louis has provided a "must have" resource for survival of telecoms. While HRA departments have become somewhat of a profit center with downsizing, the Telecom Management Course book offers an insight that may allow the slowdown of both the cause and effect. Focusing on the TEAM aspect and fundamentals of all Telecom sectors helps one to understand the interaction required to maintain profitability in any environment. Mr. Louis is on target with topic and timely once again.
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SIMILAR PRODUCTS |
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“In this updated and expanded edition of her excellent telecommunications primer, Lili explains in just the right detail everything you need to know to become fluent in this most important and fascinating industry. Besides including a satisfying amount of expert technical detail, the book also discusses equally crucial aspects of how communications technology affects society, culture, and politics. Electronic communications is changing the world for the better; learn from Lili’s expertise...
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