Product Description
So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession. Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including: Understanding the importance of quality standards Putting fundamental quality control methods to use Listening to your customer about quality issues Whipping quality control into shape with Lean Working with value stream mapping Focusing on the 5S method Supplement a process with Kanban Fixing tough problems with Six Sigma Using QFD to win customers over Improving you company with TOC This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!

CUSTOMER REVIEWS (Average Customer Rating: 4.5 based on 6 reviews)

A Practical Field Manual for QC by S. Kraut (Minneapolis, MN)

5 Stars
September 29, 2009
For beginners, this book is great for helping you wrap your head around the whole Quality/TQM process - it provides a good base of knowledge from which to springboard your efforts. For a seasoned Quality professional, this is a must-have field manual (aka quick-reference guide) providing resources/references at your fingertips.

Fairly good, but not worth 5 stars by Ö. Gíslason (TX, USA)

3 Stars
April 24, 2009
This book is fairly good, but not worth the 5 stars I see it's given here. It barely covers the basics, but spends too much effort increasing the word count and therefore payments to the others. There is no need to point out you need to read the previous section to get further information about a topic mentioned. That happens a few times.

The best all around guide to Quality Control by Steven E. Baker (SE Texas)

5 Stars
March 26, 2008
I helped implement TQM (Total Quality Management) back in the 1990's at an industrial manufacturing complex. We lived and breathed the principles and had quite a few success stories before the site was sold and new management style was introduced and TQM went out the door. After that, quality assurance was relegated to a book on the shelf that we would point to when asked if we had a quality plan. I left the site in 2000. Last week I used this book to prepare for an interview I had with another large company wanting to implement a quality program in a division that hasn't ever really followed a real quality program. I used this book to prep myself on all the new terms and concepts, and together with my real world experience I was able to ace the interview and secure the job.

Get started in Quality Control by Jorge Escalante (Lima, Peru)

4 Stars
October 20, 2007
If you don't know what Quality Control tool you've to use, this is your book. It introduce you in a simple way to the main QC tools. I recommend this book for people who want to get started in quality control technics.

Real world application by Scott Martin

5 Stars
July 14, 2007
I have used this book for testing our Quality Control process as we design and install our software applications. I found this book very helpful in my work.

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