1-disc BD/DVD
HDMI-CEC function allows all products in the system to discover and communicate with each other.
Wireless ready
Stream Blockbuster, Netflix, YouTube & Pandora
BD Wise: perfect replay of Samsung Blu-ray disc
iPod connectivity compatible

ACCESSORIES

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EDITORIAL REVIEWS

Product Description
Blu-Ray Home Theater

CUSTOMER REVIEWS (Average Customer Rating: 3.5 based on 24 reviews)

Annoying warranty and support by Ramgopal Venkataraman (dallas, tx usa)

2 Stars
November 21, 2009
The product seemed like a good buy an I bought it in July. I don't watch movies except during holidays etc. The first 10 or so movies both Blu Ray and standard definition were fine. The picture was good. However, about a week ago, I noticed that the DVD was briefly freezing on play back. I switched DVDs and watched ones I had watched on this system before. The problem continued. I did an online chat with support (probably some one from India based on language and spelling). He told me to try a firm ware update. Did that and it did not fix the problem. What bugged me was what followed. I have to now ship it to New Jersey AT MY COST and they will take 28 days to fix it and return it to me. I am astounded by the fact that they do not have a facilty in the Dallas Fort Worth Area that I could carry it in to. All the disruption and cost associated with this makes this a bad buy on my part (something I hate admitting though I have to). You should be aware of this issue if you want to buy any products from Samsung. If this is their level of service, you are probably better off getting a different product. I have had 3 samsung tvs for over 2 years and they work fine so far. However, this warranty experience sours everything for me.

Great until you try upgrading the firmware by Jarrett K. Sloan

1 Stars
November 14, 2009
This player was decent, I only had minor gripes about sound quality but over all I was really pleased with it. Things went down hill quickly. The unit asked if it could upgrade its firmware, seemed like a good idea at the time. It ran through two firmware updates and now I have a shiny black brick in my living room. After the first update it turned on, looked liked there was some new widgets. I noticed that streaming from Blockbuster became an option but I never got to test it out because it found a second firmware update it wished to install. After this second upgrade the unit hasn't been functioning correctly. The only thing that works is the FM radio... Samsung tech support appears to know about this issue. Their tech on the phone was polite but you could tell that they knew of no resolution for this widely reported problem. The best they could do was to promise to have a tech support person call me back within three days to arrange having the unit repaired. I'd stay away from this unit until everything with the firmware has been ironed out. Once I the issue has been resolved I'll post an update. --UPDATE 11/16/09-- Talked to Samsung (5th call regarding this), they could care less. To get resolution on the firmware issue I have to mail the device in and wait 4-6 weeks. This unit deserves nothing better then the rubbish bin.

Don't Buy Firmware Support Non Existent by Billy J. Riley (Orleans, IN United States)

1 Stars
November 14, 2009
Using Unit for 1 month. Today asked me to load new firmware. Everything looked great, then it powered off as as it said it would. When powered on, it is stuck in "Load" mode. Googled Samsung Load and there is no solution but send unti back in for repair. Major issue with product. Do not buy!!!

Firmware upgrade problems by Nazeer H. Kizhakkedathu

2 Stars
November 11, 2009
I have been using this unit for about 4 months now and was very happy with it even though sometimes I have noticed that it just shuts down in the middle of watching a movie. Today it prompted me for a firmware upgrade. Since it is connected to the internet the firmware upgrade was automatic. But after the firmware upgrade the unit just shows LOAD message and doesn't do anything. A Google search reveals that many people have the same issue with the firmware upgrade. When contacted Samsung tech support they asked me to ship the unit to them for repair. Even though this problem was reported days back, I am surprised they haven't pulled the firmware upgrade, also the support is not very helpful in that they are not willing to make a correction to my address on their record even though I requested it twice. Bad firmware upgrade and poor support makes this product bad.

great product by Christy Starr

5 Stars
November 08, 2009
Love the features. Easy to connect, its all color coordinated for the non-technical advanced such as myself. Speakers r not wireless which would have been a nice addition but there is plenty of speaker wire to place them just about anywhere. Shipped quick!

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