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AppleCare Protection Plan - iMac
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AppleCare Protection Plan - iMac | Personal Computers

by Apple Computer

List Price: $169.00  

Publisher:  Apple Computer
Platform:  Mac, Mac OS X
Model:  MA520LL/A
Sales Rank:  90th

FEATURES

  • Extend repair and telephone support coverage of your iMac to three years
  • Onsite service for desktop computers (not available in all areas)
  • Provides dedicated access to web-based support resources and powerful diagnostic tools
  • AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage
  • Can be added at any time during the computer's one-year Apple hardware warranty

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EDITORIAL REVIEWS


Product Description
AppleCare Protection Plan for iMac/eMac MA520LL/A 3 Year Plan

Amazon.com Product Description
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for iMac (MA520LL/A) extends the complimentary coverage on your iMac to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, onsite repairs for desktop computers, web-based resources, and TechTool Deluxe from Micromat--all for one economical price. This comprehensive AppleCare Protection Plan covers your iMac, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for your iMac. Extend your coverage to three years of service and expert telephone technical support. One Number to Call for Help Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime. Convenient Repair Options The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes onsite service for desktop computers as well as global repair coverage, which can be very important if you travel abroad. Coverage Information The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website. To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty. A separate AppleCare Protection Plan must be purchased for each Apple system to be covered. Onsite service for desktop computers is available within a 50-mile (80-kilometer) radius of an Apple authorized onsite service provider in the country where the plan is purchased and enrolled. The AppleCare Protection Plan covers an Apple keyboard and mouse when they are included with a covered product. An AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used. Frequently Asked Questions Can I purchase the AppleCare Protection Plan anytime? You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan. What service options does the AppleCare Protection Plan offer? Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product). What does "global repair coverage" mean? If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details. When I purchase the AppleCare Protection Plan, do I need to register it? If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.


CUSTOMER REVIEWS (Average Customer Rating: 4.5 based on 32 reviews)

Not just for repairs by Tex 5 Stars
November 27, 2009
We always buy the Applecare for our Apple computers. When the three years is up, we buy a new computer and start over. We do use them a lot. I have found that if I can not figure out how to do something even with the good help that is built into Apples, I can call and someone will walk me through the problem. Sometimes it is something as simple (for them) as asking me to remove some downloaded software that is slowing the computer. They know how to do things that can be a frustration for you. We did have a crack in a laptop case and it was repaired the same day when we were able to get near an Apple Store (nearest is 3 hrs away). I am very fond of Applecare and the people are always helpful and polite. I only found one person who rushed his response.

Must-have service -- not just for repairs by lapis (Chicago, IL United States) 5 Stars
November 19, 2009
They also having amazing telephone support. Can't figure out why the internet is not working on your computer? Call them. Have trouble syncing your ipod to the computer? Call them. They actually answer the phone without huge waits or long phone menus. By far, the best tech support ever. It's worth every dime.

Insurance policy for your Mac by Tanya Dick (Harrisburg, PA USA) 4 Stars
September 17, 2009
This is one of those hard things to review since it's essentially an insurance policy for your Mac. I haven't had to use it yet, so my experience has been non-existent, but I do have the peace of mind that if I do need it, it is there for me.

The best you can get. by Deimos (Alberta) 5 Stars
July 31, 2009
This is by far the best support you can get in the tech market and very wise investment. This package extends your warrenty for three full years and also comes with a very pleasing, powerful and handy Tech-Tool. When you run it, it scans everything on your whole systems and gives you detailed information on any errors or improvements that can be made. The Tech-Tool is worth the price alone. I have installed the Tech-Tool on my Imac and Macbook pro and it works wonderfully and neither system has reported a single problem in over a year. Thanks Apple.

Best in industry support- worth it by Don Weiser (Pisgah Forest, NC) 5 Stars
May 11, 2009
What can I say, it's great especially if you're new to Macs like I was. I'd say it's worth the peace of mind and the money you're spending to buy the industry gold standard in support. You actually speak with smart English speaking people here in the US or Canada who want to answer your questions and do! I'm also fairly certain Amazon has AppleCare at the lowest price.

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