Science Current Events | Science News | Brightsurf.com
 

Feedback can have a negative impact on performance

August 15, 2012

Research shows not all feedback is good for you

People who give positive encouragement and constructive criticism could be wasting their breath according to the latest research from a psychology expert at Queen Mary, University of London.

The study, published in the journal Frontiers in Neuroscience, found that when people received either positive or negative feedback about their performance on complex decision-making tasks, it made their decision making worse.

Study author Dr Magda Osman explained: "The kind of task people had to perform was difficult and demanding. So, when people received positive or negative feedback, it overloaded them with too much information and distracted them from making a good decision.

"We found that people's performance got worse when they had to make sense of the feedback they were given while also performing the main task.

"The role of feedback is overemphasised. People typically think that any form of feedback should improve performance in many tasks, and the more frequently it is given the better performance will be.

"However what needs to be considered is how complex the task is in the first place, because this will determine how much feedback will actually interfere with rather than facilitate performance."

The study involved about 100 people who were given the task of choosing how best to either predict or control the state of health of a baby, revealing that feedback can play a negative role in a particularly complex decision-making scenario.

However Dr Osman said this type of finding can be generalised and applied to a variety of other complex situations.

"The introduction of smart energy meters into the home to monitor the amount of energy you're consuming seems like a nice 'green' idea to help you consume less energy, but the complexity of the feedback people receive may not necessarily help them to reduce their energy consumption," she said.

"If the energy meter keeps changing and people are unable to track what appliances are on, how could they possibly learn how to lower their energy consumption?

"People are already being bombarded with high levels of complex information with the influx of new technology into our lives and the increasing reliance on information from the smorgasbord of apps we have at our fingertips. It is bound to take its toll on our ability to make good choices in difficult decision-making situations."

Dr Osman warns that people in management positions need to be aware of the type of feedback they are providing to their staff.

"We have shown that feedback really doesn't help people who are making complex decisions. People in management positions need to give their staff more time to analyse and evaluate things in detail when dealing with difficult situations so they can come up with solutions without any distractions in order to get the best out of them."

Dr Osman added that her findings disagree with Nobel prize winner Daniel Kahneman who writes in his popular book 'Thinking, Fast and Slow' that feedback is good, and is also at odds with the authors Richard Thaler and Cass Sunstein whose book 'Nudge: Improving Decisions about Health, Wealth and Happiness' was named Best Book of the Year by The Economist.

"My work shows that feedback alone is not enough to ensure success in decision making. I may not be popular for my research into the role of feedback in complex decision-making tasks but I hope it will make some people think twice about whether they could potentially hinder people's performance with the feedback they provide," she said.

Queen Mary, University of London


Related Constructive Criticism Current Events and Constructive Criticism News Articles


Assessing feedback interactions in a creative setting
Feedback - the objective response, opinion, or input - is something most of us experience either at work or amongst friends to bodies of work or projects that are complete.

Experts call to end secrecy surrounding approval of new drugs
Changes are urgently needed to end the secrecy surrounding approval of new drugs in Europe, argue experts on bmj.com today.
More Constructive Criticism Current Events and Constructive Criticism News Articles

The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change

The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change
by Deb Bright Ed.D (Author)


Nobody likes criticism. Handled poorly, it too often stings and breeds resentment--and most of us try to avoid it at all costs. But criticism--crafted carefully and communicated skillfully--promotes trust and respect, motivates individuals, and serves as a catalyst for change. It has the ability to turbocharge workplaces and careers. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results. The Truth Doesn't Have to Hurt rejuvenates this powerful but neglected art form. Executives, managers, team leaders--anyone who needs to temper praise with a dose of reality--will learn to: Deliver the truth and have it taken as helpful - Create an atmosphere of acceptance - Avoid mistakes that sabotage an...

Constructing Effective Criticism: How to Give, Receive, and Seek Productive and Constructive Criticism in Our Lives

Constructing Effective Criticism: How to Give, Receive, and Seek Productive and Constructive Criticism in Our Lives
by Randy Garner PhD (Author)


This is one of those rare books that can change your thinking and your behavior. Dr. Garner helps us to see criticism in a whole new light. Criticism can be difficult whether you are giving it or receiving it. This book will help you to give criticism more effectively, to receive criticism less defensively, and to seek criticism with less anxiety. Constructing Effective Criticism provides a road map for handling the criticism-prone situations that we all experience in our daily lives.

3000 Power Words and Phrases for Effective Performance Reviews: Ready-to-Use Language for Successful Employee Evaluations

3000 Power Words and Phrases for Effective Performance Reviews: Ready-to-Use Language for Successful Employee Evaluations
by Sandra E. Lamb (Author)


A comprehensive yet accessible handbook for writing and conducting meaningful, effective performance reviews, geared toward managers of all levels, from the author of How to Write It.
 
Performance reviews are one of the best tools managers have to shape company talent and culture, develop strong channels of communication with employees, and create systemic change. In this pithy, user-friendly handbook, author and writing teacher Sandra E. Lamb lays out the best methods and proven tactics to administer productive evaluations that benefit both parties— and the company. Lamb teaches managers how to design scoring systems for employees, prepare for and conduct in-person and written reviews, and use the right key words. Covering both hard and soft skills, this indispensible...

The Voice of God in the Text of Scripture: Explorations in Constructive Dogmatics (Los Angeles Theology Conference Series)

The Voice of God in the Text of Scripture: Explorations in Constructive Dogmatics (Los Angeles Theology Conference Series)
by Oliver D. Crisp (Editor), Fred Sanders (Editor)


Scholars from biblical studies and theology have recently been engaged in various ways in the project of theological interpretation of Scripture. This literature has raised issues about the theological content of the biblical material, authorial intention, the reception and formation of the Bible as Christian Scripture, the importance of the canonical form of the text, and the relationship between Scripture and the Rule of Faith. With this recent interdisciplinary debate in mind, the fourth annual Los Angeles Theology Conference focuses on the theological and doctrinal dimensions to the biblical texts drawing on scholars of biblical studies and theology in order to do so. The question that frames it is, "How does the voice of God come to us in the text of Scripture?"

A Complaint Free World: How to Stop Complaining and Start Enjoying the Life You Always Wanted

A Complaint Free World: How to Stop Complaining and Start Enjoying the Life You Always Wanted
by Will Bowen (Author)


Your thoughts create your life.
Your words indicate what you’re thinking.
 
More than ten million people in 106 countries have used the simple principles found in this book to eradicate the toxicity of complaining from their lives.  And, as a result, they have experienced:
 
·         Better health
·         Happier relationships
·         Greater career success
·         Significant increases in happiness
 
In this book, you will learn:


·         What constitutes a complaint
·         Why complaining is destructive
·         How to get yourself and others to stop complaining
 
Full of practical ideas and inspiring stories from people who have already...

Constructive Criticism: A Handbook

Constructive Criticism: A Handbook
by Gracie Lyons (Author)


Book by Lyons, Gracie

Improving Interpersonal Communication: Ability To Accept Constructive Criticism

Improving Interpersonal Communication: Ability To Accept Constructive Criticism


The book has actionable information that will enhance your interpersonal communication while ensuring that you learn how to handle constructive criticism well.
Mireille Guiliano was right when she said; “Intelligence, knowledge or experience are important and might get you a job, but strong communication skills are what will get you promoted.”
We all want a promotion in life; it doesn’t have to involve a salary or wage increment. But whatever it is; whether it is being promoted to the level of a spouse from that of a partner or to level up your business sales or to be promoted to a better designation in your current job- you can do it all if you have good communication skills.
This goes to say that without good interpersonal skills coupled with ‘gentleman’...

Constructive Anatomy (1920)

Constructive Anatomy (1920)
by George B. Bridgman (Author)


This scarce antiquarian book is a facsimile reprint of the original. Due to its age, it may contain imperfections such as marks, notations, marginalia and flawed pages. Because we believe this work is culturally important, we have made it available as part of our commitment for protecting, preserving, and promoting the world's literature in affordable, high quality, modern editions that are true to the original work.

Delivering Constructive Criticism

Delivering Constructive Criticism


Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workbook you will gain valuable knowledge and skills that will assist you with this challenging task. If done correctly, it will provide great benefits to you and your organization. Constructive feedback shows an individual that management cares about them and will invest time and effort into their careers. Objectives of this workbook are as follows:
Understand when feedback should take place
Learn how to prepare and plan to deliver constructive criticism
Determine the appropriate atmosphere in which it should take place
Identify the proper steps to be taken during the session
Know how emotions and certain actions can negatively impact the effects of the session
Delivering Constructive Criticism (90-Minute Guide) (Volume 12)

Delivering Constructive Criticism (90-Minute Guide) (Volume 12)
by Michelle N. Halsey PMP (Author)


Delivering Constructive Criticism is one of the most challenging things for anyone. You will gain valuable knowledge and skills that will assist you with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

© 2017 BrightSurf.com