Online tech is changing the dynamics of gift-giving

March 21, 2018

ITHACA, N.Y. - Online gift-giving is spreading in social networks and causing people to give more gifts - online and in person - according to a new study led by René Kizilcec, Cornell University assistant professor of information science. About half of these gifts were unlikely to have occurred offline or via another online channel.

"Gift-giving is a fundamental part of human relationships, and technology is changing how it occurs: Social networking sites create greater awareness for gift-worthy occasions like birthdays, and gifts can be given last minute and over long distances. Digital traces of online gift exchanges are lifting the veil off these acts of generosity and inspire people to give more," Kizilcec said.

The paper, "Social Influence and Reciprocity in Online Gift Giving," co-authored with Dean Eckles of the Massachusetts Institute of Technology, and Eytan Bakshy and Moira Burke of Facebook, will be published in the Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

In the study, Kizilcec and his colleagues analyzed online gift-giving behavior on Facebook among U.S. adults during 2013. During that time, Facebook reminded users of their friends' birthdays and provided the option of sending an online gift - like a $15 Starbucks gift card - through the platform. The researchers complemented this data with surveys to get additional context.

The study found that when a person received a gift on Facebook for their birthday, they were then 56 percent more likely to also give an online gift through Facebook. This meant that approximately a third of all gifts given on Facebook after people's birthdays were inspired by receiving a gift in the first place.

"We found substantial evidence of social influence driving gift-giving behavior," said Kizilcec. "This boost in online gifts was not just the result of substitution away from offline gifts; but rather, it appears that receiving online gifts inspires people to give more gifts overall."

Most of the online gifts were reciprocal, being given to people who previously had given them gifts, online or offline. Three-fourths of gift-givers on Facebook reported having received a gift in the past from the person to whom they gave the gift, but only 11 percent of recipients directly reciprocated gifts on Facebook.

Kizilcec explained: "It initially appeared as if online gifting was spreading on Facebook by paying forward acts of kindness. Upon closer inspection, it became clear that there is a broader network of gift exchanges, and these acts of reciprocity seamlessly transcend the online and offline worlds."

He noted that Facebook gifts were replacements for offline gifts about half the time. "We found that 58 percent of givers said they would still have given that person a gift without Facebook, but 42 percent reported that it would have been more difficult. This indicates that some Facebook gifts were substitutes for gifts given through other channels, while other Facebook gifts were incremental, this is, they would not have occurred otherwise," he said.

Age was another factor in online gift-giving on Facebook. "While millennials gave fewer gifts on Facebook than non-millennials in absolute terms, millennials were easily influenced to give online gifts after receiving one. On average, millennials were twice as likely to give gifts on Facebook after receiving one," Kizilcec said. "Nevertheless, people between the ages of 45 and 64 still had the highest levels of Facebook giving, partly because they gave gifts to both their peers and younger generations."

Although technology may be changing how gifts are given, "the societal norms and practices transcend the gap between digital and in-person giving," Kizilcec said. "This study reveals that people rapidly internalize social norms about online gift-giving. Those who saw their friends exchange gifts were more likely to consider online giving 'normal' than those who learned about online gifts through other means.

"At a time when the spread of misinformation is in the foreground," he said, "it is especially gratifying to see strong evidence for the spread of kind and cooperative behaviors like gift-giving."
-end-
Cornell University has television, ISDN and dedicated Skype/Google+ Hangout studios available for media interviews.

Cornell University

Related Social Networks Articles from Brightsurf:

AI methods of analyzing social networks find new cell types in tissue
In situ sequencing enables gene activity inside body tissues to be depicted in microscope images.

Teen social networks linked to adult depression
Teens who have a larger number of friends may be less likely to suffer from depression later in life, especially women, a new MSU research study has found.

Drexel study: Measuring social networks of young adults with autism
While social isolation is a core challenge associated with autism, researchers from Drexel University's A.J.

Study suggests optimal social networks of no more than 150 people
New rules of engagement on the battlefield will require a deep understanding of networks and how they operate according to new Army research.

Social networks can support academic success
Social networks have been found to influence academic performance: students tend to perform better with high-performers among their friends, as some people are capable of inspiring others to try harder, according to Sofia Dokuka, Dilara Valeyeva and Maria Yudkevich of the HSE University.

Brain builds and uses maps of social networks, physical space, in the same way
Even in these social-distanced days, we keep in our heads a map of our relationships with other people: family, friends, coworkers and how they relate to each other.

Twitter fight: Birds use social networks to pick opponents wisely
In a new article published in the journal Current Opinion in Psychology, UC biologist Elizabeth Hobson says animals such as monk parakeets seem to understand where they fit in a dominance hierarchy and pick their fights accordingly.

Study questions benefits of social networks to disaster response
Faced with a common peril, people delay making decisions that might save lives, fail to alert each other to danger and spread misinformation.

'McDonaldization' based analysis of Russian social networks
The author describes his concept this way: 'the principles of the fast-food restaurant are coming to dominate more and more sectors of recent'.

Hunter-gatherers facilitated a cultural revolution through small social networks
Hunter-gatherer ancestors, from around 300,000 years ago, facilitated a cultural revolution by developing ideas in small social networks, and regularly drawing on knowledge from neighbouring camps, suggests a new study by UCL and University of Zurich.

Read More: Social Networks News and Social Networks Current Events
Brightsurf.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.