Only 1 in 10 suicide prevention apps cover full guidelines, NTU Singapore study finds

December 19, 2019

Most (93 per cent) mobile apps for suicide prevention and depression management do not provide all the six suicide prevention strategies that are commonly recommended in international clinical guidelines, a study led by Nanyang Technological University, Singapore (NTU Singapore) has found.

International guidelines from the UK, US and the World Health Organisation (WHO) recommend six evidence-based strategies for preventing suicide: the tracking of mood and suicidal thoughts, development of a safety plan, recommendation of activities to deter suicidal thoughts, information and educational articles on signs of suicidality, access to support networks, and emergency counselling.

The majority of the apps surveyed in the study provided emergency contact information and direct access to a crisis helpline but the team led by Associate Professor Josip Car from the Lee Kong Chian School of Medicine (LKCMedicine) at NTU Singapore found that less than one in ten provided the full set of strategies for suicide prevention.

Most apps included at least three suicide prevention approaches, most commonly emergency contact information (94 per cent of apps tested), direct access to a crisis helpline (67 per cent) and suicide-related education (51 per cent).

Incorrect emergency telephone numbers were found in several apps available worldwide. Among the apps providing incorrect information were two that had been downloaded more than one million times each.

"Some patients may feel more at ease discussing their mental condition online than in person," said Assoc Prof Car, who is Director of NTU's Centre for Population Health Sciences. "They also consider the internet accessible, affordable and convenient. With the high rates of smartphone use around the world, health apps can be a crucial addition in the way users manage their health and wellbeing on a global scale."

"However, for this to become a reality, health app development and release should follow a transparent, evidence-based model," added Assoc Prof Car, who also leads NTU's WHO Collaborating Centre for Digital Health and Health Education.

The study, published online in the journal BMC Medicine today, highlights the need for responsible design and creation of guidelines for apps that could have great impact on people's lives.

How the study was done

There are about 318,000 healthcare apps globally today on the Apple App store and Google Play, of which more than 10,000 are mental health apps. But even as digital mental health interventions seem to offer a promising alternative to in-person visits, according to researchers, very few apps available in the app stores have been evaluated in clinical trials or by regulatory bodies.

In this study, the NTU-led team looked at 69 apps sourced through a systematic search on Apple's App Store and Google Play. 20 were depression management apps and 46 suicide prevention apps. Of the 69, 3 apps covered both conditions. The apps were identified based on keywords used to describe them and selected through a set of criteria including the stated target users, and provision of advice to prevent suicide attempts. The researchers then assessed the apps against the clinical strategies stated in the international guidelines, using a series of 50 criteria-based questions.

Accurate information key to digital-based support

Referring to examples of apps in the study that offered the full set of strategies, Dr Daniel Fung, Chairman of the Medical Board at Singapore's Institute of Mental Health, who was not part of the research team, said, "It is possible to develop support in an automated system that can be stratified to deliver both offline and live help through a combination of applications and human intervention. This review is important to help policy makers develop a technology-based support system to help people in crisis."

Ms Wong Lai Chun, Senior Assistant Director at Samaritans of Singapore, a non-profit organisation focused on crisis intervention and suicide prevention, advised against over-reliance on mobile apps.

"As suicide is a complex and multi-faceted issue, intervention should not be replaced by mobile applications but rather, act as a complement to the existing pool of resources," Ms Wong said.

"The findings in the study raised the worrying issue of inaccurate information and the lack of quality assurance for apps that are accessible to the general public. It is vital that mobile application developers ensure the information in their apps is kept up-to-date."
The study was supported by NTU and included collaborators from Imperial College London, the Institute of Mental Health, Singapore, University of Split, Queensland University of Technology and Amsterdam University Medical Centre.

Notes to Editor:

Paper titled "Suicide prevention and depression apps' suicide risk assessment and management: a systematic assessment of adherence to clinical guidelines", published in BMC Medicine, 19 Dec 2019.

Media contact:

Ms Junn Loh
Manager, Media Relations
Corporate Communications Office
Nanyang Technological University, Singapore
Email: junn (a.t.)

About Nanyang Technological University, Singapore

A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, set up jointly with Imperial College London.

NTU is also home to world-class autonomous institutes - the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering - and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N).

Ranked 11th in the world, NTU has been placed the world's top young university for the past six years. The University's main campus is frequently listed among the Top 15 most beautiful university campuses in the world and it has 57 Green Mark-certified (equivalent to LEED-certified) building projects, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore's healthcare district.

For more information, visit

Nanyang Technological University

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