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Science News for May 4, 2002


First large doctor-patient e-mail study finds positive attitudes on both sides

A large randomized controlled study of e-mail communication between physicians and patients found that messages from patients were appropriate and needed by doctors. Patients sent an average of 49 messages per 100 scheduled visits, but the sharp increase didn't lead to a corresponding drop in calls or no-shows.

SourceMichigan Medicine - University of Michigan·DateMay 4, 2002