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Does topic consistency matter in movie reviews? A study of critic and user reviews and their impact on movie demand

Researchers found that content overlap between critic and user reviews increases movie demand, particularly for movies with mediocre review ratings. The study suggests that producers and marketers can leverage this by engaging with both professional critics and general consumers to find commonalities in their reviews.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateOct 19, 2022

Protecting identities of panelists in market research

A new study by Cornell University researchers found that nearly all market research panel participants are at risk of being de-anonymized due to the presence of quasi-identifiers. The reidentification risk can be up to 94% when considering multiple observations per panelist, highlighting the need for improved data privacy measures.

SourceCornell University·JournalInformation Systems Research·DateOct 10, 2022

Strategic brand factors that moderate the impact of business cycles on brand equity

A new study examines the role of six brand factors, including price positioning, advertising spending, and distribution breadth, in moderating the impact of business cycles on brand equity. The research finds that premium pricing, market leadership, and extensive distribution contribute to brand equity during economic expansions.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateSep 14, 2022

How more female executives in the C-suite can spur improved customer orientation and financial performance

A new study by St. Edward’s University, University of Mississippi, and University of Texas at Austin finds that female executives focus on customer relationships to a greater degree than their male counterparts, leading to more customer-oriented discussions in the C-suite. The researchers examine 389 Fortune 500 firms over six years an...

SourceAmerican Marketing Association·JournalJournal of Marketing·DateSep 9, 2022

Hiding chocolate stashes or Amazon purchases from a partner? ‘Guilty’ purchases may have benefits

Research finds that feelings of guilt from keeping everyday consumer behaviors a secret can lead to greater relationship investment. Participants reported engaging in mundane secrets like sneaking pizza or watching ahead on a TV show, which drove them to invest more in their relationships.

SourceIndiana University·JournalJournal of Consumer Psychology·TypeObservational study·DateAug 24, 2022

How minor changes in choice architecture can improve health insurance product choices and costs

Researchers found that providing default alternatives and using ordering and partitioning together can improve consumer choice. This study aims to provide a more efficient way for consumers to make better decisions about healthcare products, ultimately improving health outcomes and the efficiency of the healthcare system.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateAug 24, 2022

WVU researcher studies the effects of online ‘sharenting’ and the risks facing kids

A West Virginia University researcher highlights the risks of sharing children's information on social media, including consent and privacy issues, as well as increased vulnerability to online predators. The study suggests that parents should be aware of these risks and take steps to protect their children's digital footprint.

SourceWest Virginia University·JournalJournal of Consumer Affairs·DateAug 18, 2022

Junk food advertising restrictions prevent almost 100,000 obesity cases and is expected to save the NHS £200m

New research finds junk food advertising restrictions have prevented 94,867 fewer obesity cases, 2,857 fewer diabetes cases, and 1,915 fewer cardiovascular disease cases. The policy is estimated to save the NHS £218 million over its lifetime.

SourceUniversity of Sheffield·JournalInternational Journal of Behavioral Nutrition and Physical Activity·TypeObservational study·DateAug 1, 2022

Linking diversity at performing arts nonprofits with marketing, funding, location

A new study published in the Journal of the Academy of Marketing Science found that boosting diverse program offerings and investing in advertising can improve racial and income representativeness. Government funding had the greatest positive effect on DEI, followed by foundation funding.

SourceIowa State University·JournalJournal of the Academy of Marketing Science·TypeData/statistical analysis·DateJul 26, 2022

Music is key to converting consumers’ good intentions to actual purchases in ethical and sustainable markets

Research finds that up-tempo major mode music can increase purchase intentions for green products, bridging the gap between consumers' words and deeds. Major mode music is effective in reducing the attitude-behaviour gap by 40-50%, regardless of consumer background or product type.

SourceUniversity of Bath·JournalEuropean Journal of Marketing·TypeObservational study·DateJun 29, 2022

Rate or tip first? This corporate decision can decrease or boost worker tips

A new study published in the Journal of Marketing finds that requesting customers to rate service professionals first can lead to smaller tips, whereas asking customers to tip first does not influence subsequent rating scores. This research has important implications for firms and managers, suggesting that they should consider asking c...

SourceAmerican Marketing Association·JournalJournal of Marketing·DateMay 26, 2022

Follow the science? Consumers aren’t always impressed with scientifically developed products, study shows

A new study from the University of Notre Dame found that consumers have mixed feelings about science in product development. When marketing focuses on sensory pleasure, consumers are less likely to buy products described as scientifically developed, but are more likely to buy them when focusing on practicality.

SourceUniversity of Notre Dame·JournalJournal of Consumer Research·DateMay 9, 2022

Study finds that frequent-flyer programs increase cost of business travel

A study found that frequent-flyer program members are more likely to choose higher fares and earn points when their home airport is the airline's hub, resulting in a potential 7% cost savings for companies. This behavior changes when travelers must pay out of pocket, with an average increase of 8% in price paid.

SourceInstitute for Operations Research and the Management Sciences·JournalMarketing Science·TypeObservational study·DateMay 5, 2022

Can computers write product reviews with a human touch?

Researchers from Dartmouth College used artificial intelligence to draft wine and beer reviews, finding agreement between human and machine-generated reviews. The team also developed a system to write review syntheses, aggregating elements from existing reviews to provide limited but relevant information about products.

SourceDartmouth College·JournalInternational Journal of Research in Marketing·DateApr 29, 2022