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“Moe” than just advertisement: Reflections on the use of anime characters for tourism promotion

A recent study by Doshisha University found that anime 'moe' characters used in tourism promotion can perpetuate a male gaze, reducing local history to simplistic narratives. This practice also promotes heteronormative notions of masculinity and alienates audiences who reject moe ideals.

SourceDoshisha University·JournalInternational Journal of Cultural Studies·TypeContent analysis·DateMay 17, 2023

Cash or card? Consumers pay strategically to forget guilty purchases, study shows

A new study by the University of Notre Dame found that consumers tend to use cash for purchases they consider guilty or difficult to justify, while using cards for easier-to-justify transactions. This strategy helps consumers forget about undesirable purchases and track their spending more easily.

SourceUniversity of Notre Dame·JournalJournal of the Association for Consumer Research·TypeExperimental study·DateMay 17, 2023

Applying blockchain to digital advertising

A new study suggests that blockchain can combat both invasive advertising and ad fraud, giving consumers more control over their data and experience. By tracking user information and transactions, blockchain can prevent fake ads and fraudulent activities, potentially saving advertisers billions of dollars in losses.

SourceUniversity of Georgia·JournalJournal of Business Research·DateMay 2, 2023

Recent study on how to get people to share a corporate post

A recent study by Sara Valentini and colleagues at Bocconi University found that consistency between online content and the values associated with a brand increases rebroadcasting frequency. Posts containing price promotions also perform well when aligned with the brand's identity, with followers being 109% more likely to share them.

SourceBocconi University·JournalJournal of Interactive Marketing·DateApr 26, 2023

Social media data provides first glimpse at increased popularity of air conditioning worldwide

New research using social media advertising data provides insights into the adoption of air conditioning units worldwide, particularly in heat-vulnerable regions. The study found that middle-aged, highly educated, married males, and parents with small children are more likely to express online interest in AC units.

SourceRadboud University Nijmegen·JournalOne Earth·TypeData/statistical analysis·DateApr 21, 2023

Looking to boost revenue as an online retailer? Charge an upfront membership fee in exchange for unlimited free shipping

Researchers found that membership-based free shipping (MFS) can increase net customer revenue by up to 12.75%, as heavy buyers consolidate their spending after enrollment. Light buyers contribute the highest percentage change in revenue contribution, while heavy buyers may exploit free shipping benefits and lose money for retailers.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateApr 12, 2023

The past and future of gender research in marketing – and its relevance to contemporary societies

A new study examines how socialization impacts gender-based research in marketing, finding that most studies focus on differences between men and women, with few exploring social construction of gender experiences and identities. Researchers recommend more diverse and inclusive methods to reflect current gender expressions.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateApr 4, 2023

11 ways to improve airlines for customers

Research using artificial intelligence analyzed nearly 400,000 customer reviews to identify key themes and customer sentiment towards airlines. The study found that customers commonly complained about lost luggage, uncomfortable seating and flight cancellations, but praised in-flight entertainment, ground staff and business-class servi...

SourceUniversity of Missouri-Columbia·JournalAnnals of Operations Research·TypeSystematic review·DateMar 24, 2023

Positive emotion drives disinformation ads on Facebook

Research by University of Florida researchers found that disinformation ads on Facebook use a clear recipe with short ad buys, familiar language, and big budgets to reach more people. The most engaging ads were full of positive feelings encouraging good emotions about one's own groups rather than bad emotions towards others.

SourceUniversity of Florida·JournalJournal of Interactive Advertising·TypeContent analysis·DateMar 9, 2023

Highlight facts or appeal to feelings? The psychology of persuading individuals to contribute to a collective goal

Researchers find that fact-based appeals are more effective when the goal is near completion, while affect-based appeals match people's feelings-oriented psychological state and are better suited for shorter-term goals. The study advances understanding of persuasive messages in collective goals and provides key insights for marketers.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateMar 8, 2023

‘Lyft’ vs. ‘Lift’: Consumers are less likely to support brands with unconventional spellings, study shows

A new study from the University of Notre Dame reveals that consumers are less likely to support brands with unconventional spellings, compared to those using conventional spellings. The research found that unique spellings can lead to a perception of a brand as less sincere, but sincere naming origins can mitigate this effect.

SourceUniversity of Notre Dame·JournalJournal of Marketing·TypeExperimental study·DateMar 7, 2023

Unconventional spellings are a ‘Badd Choyce’ for brand names

A new study found that consumers prefer conventional spelling over unconventional ones for brand names. In various studies, participants showed less positive responses to brands with misspelled names, perceiving them as less sincere and more gimmicky. Established brands may still benefit from non-standard spellings in certain contexts.

SourceOhio State University·JournalJournal of Marketing·TypeExperimental study·DateMar 7, 2023

Will you let a robot assist in surgery on you? The role of advertising in high-tech medical procedures

Researchers analyzed 140,000 patient records and TV ads from Florida to investigate the effectiveness of DTCA for robotics surgery. The study found that patients exposed to robotic surgery advertising were more likely to choose it over conventional laparoscopic and open surgeries. Additionally, hospital marketers can use DTCA to sway p...

SourceAmerican Marketing Association·JournalJournal of Marketing·DateMar 1, 2023

The myths around consumer financial vulnerability -- and how it affects most consumers at different points in their lives

Consumer financial vulnerability (CFV) is a risk of experiencing future harm given current access to financial resources and future uncertainty. Most consumers across the socioeconomic spectrum experience varying degrees of CFV at different life stages, due to factors like age, economic cycles, and unforeseen crises.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateFeb 22, 2023

For god’s sake: Baylor researchers develop a new model to predict smartphone use during church services

A new model developed by Baylor researchers can help church leaders understand the factors associated with decisions to use smartphones during church services. The study found that individual behavior is more important than what others think, and demonstrated how smartphones can be an easy and useful tool enhancing the worship experience.

SourceBaylor University·JournalInternational Journal of Human-Computer Interaction·TypeSurvey·DateFeb 15, 2023

Study finds only about half of AI-generated ads only labeled as such

A University of Kansas study analyzed over 1,000 AI-generated ads and found that they are only labeled as ads about half the time, often appealing to consumers in positive ways. The prevalence of AI in programmatic advertising raises concerns about consumer deception and the need for updated guidelines to require transparency.

SourceUniversity of Kansas·JournalJournal of Strategic Marketing·TypeData/statistical analysis·DateFeb 14, 2023

Dispersed marketing responsibility enhances the profitability of firms in the early stages of their operations

A recent study found that dispersing marketing responsibility between personnel groups in early-stage operations promotes market orientation and improves profitability. Young firms should avoid rigid structures, instead focusing on information flow to support marketing in the early stages.

SourceUniversity of Eastern Finland·JournalJournal of the Academy of Marketing Science·DateFeb 13, 2023

Understanding customer participation: the secret to seeking feedback for subscription boxes

A new study examines how customer participation in subscription box services translates into outcomes that benefit companies. The researchers found that customers who provided feedback before or after receiving their box were more likely to make future purchases, with a 14% increase in revenue for those who participated before and an 5...

SourceAmerican Marketing Association·JournalJournal of Marketing·DateFeb 8, 2023

Finding the right doctor: can online rating platforms direct patients to higher-quality physicians?

A new study finds that online physician rating platforms can help disseminate important quality information to patients and direct them to higher-quality physicians. The research examines the impact of user-generated online ratings on healthcare choices and highlights their positive association with conventional measurements of physici...

SourceAmerican Marketing Association·JournalJournal of Marketing·DateJan 18, 2023

Poetry and meditation power new research understanding - study

A new study reveals that 'poetic meditation' can improve qualitative data analysis by offering researchers a unique sensory experience and approach to data collection. Researchers at the University of Birmingham and Kedge Business School found that this technique allows them to capture unexpected insights and deal with uncertainty.

SourceUniversity of Birmingham·JournalJournal of Marketing Management·TypeObservational study·DateJan 10, 2023

Think before you design your brand's logo: How marketers can capitalize on the power of perception to influence beliefs about brand performance

A new study found that structured visual design properties, such as symmetry and balance, reinforce claims about a brand's utilitarian benefits. In contrast, unstructured designs are associated with hedonic benefits. The research suggests marketers can use perception to influence beliefs about brand performance and consumer choice.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateJan 4, 2023

Differential response to corporate political advocacy and corporate social responsibility: implications for political polarization and radicalization

Researchers found that companies engaging in corporate political advocacy experience lower brand attitudes and purchase intentions, particularly among consumers with low political efficacy. These effects are driven by the lack of faith in political institutions among these consumers.

SourceAmerican Marketing Association·JournalJournal of Public Policy & Marketing·DateDec 19, 2022

Later brand reveal in advertisements leads to better sales

A University of Otago-led study found that television advertisements are more successful when the product is shown first and the brand is revealed later. This approach creates unresolved tension and attention, leading to prolonged processing and positive associations. The results contradict standard marketing theory and practice, highl...

SourceUniversity of Otago·JournalInternational Journal of Market Research·TypeObservational study·DateDec 19, 2022

Secondary selling: how salesperson behavior beyond the salesperson-customer dyad increases sales revenues and customer satisfaction

Researchers found that secondary selling, a salesperson's considerate behavior with secondary entities like customers and company property, increases sales revenues and customer satisfaction. The study suggests training initiatives and making secondary selling behaviors visible to customers.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateDec 14, 2022