Witnessing employee incivility can induce consumer anger and lead to negative inferences about a company. The study found that even cases of employees helping customers were affected by the negative response.
A proposed wireless smart home system integrates RFID technology with Open Service Gateway Initiative (OSGi) to enable video monitoring and media access throughout the household or remotely. This allows users to check on devices, security alarms, and children's activities while away from home.
A study by economists found that Russia's switch to a 13% flat tax decreased tax evasion, but the reform had little effect on taxpayers' real income. Taxpayers whose tax rates were cut saw their consumption increase by less than 4%.
Researchers developed a model explaining how consumers categorize new hybrid products, finding that activation flows through category structures. The Category Activation Model predicts positioning a new subcategory under relevant parent categories with many subcategories connected
A national survey by PGAV Destination Consulting and Missouri Botanical Garden shows that consumers, particularly Gen X and Y, prioritize environmentally friendly practices in attractions. Over 75% of 18-34 year olds expect to pay more for green attractions, with recycling being a nearly universal expectation.
New research in Journal of Consumer Research reveals a significant difference between how men and women view stories about protagonists who overcome challenges. Men enjoyed stories more when they were specifically told that they are fictionalized, allowing them to relax emotion norms and become more involved in the story.
A study found that consumers rely on post-purchase actions and advertising to gauge their past experiences, often misinterpreting these cues as accurate indicators of their true feelings.
A study of nearly 400 university students found women spoke an average of 16,215 words per day, while men averaged 15,669. The difference was not statistically significant, and individual variations were large.
The University of Central Florida's Florida Interactive Entertainment Academy is now using the Xbox Development Kits as part of its training programs. This agreement provides students with valuable experience in gaming console development and gives them a competitive edge in the industry. With access to contemporary console platforms, ...
The new tool reduces errors in assessing projection systems by filtering out stray light. It's a simple, low-cost device that aids engineers in evaluating the performance of digital projectors.
The first Workshop on Interactive Robotics and Entertainment (WIRE 2000) will bring together experts from academia and industry to analyze the growing interaction between robotics and the toy industry. The conference will predict how this interaction will change both areas in the future.
Researchers at Carnegie Mellon University have developed Synthetic Interviews, an innovative technology that integrates various technologies to create an interactive experience. Users can ask questions and interact with Einstein through speech or typing, and view him in 3D without glasses.