A new study published in the Journal of Marketing found that price-based recovery incentives after service failures are negatively associated with the likelihood of subscribers renewing their contracts at the end of the contract period. The researchers propose several ways subscription-based service providers can reduce the negative ef...
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A study by University of Texas researchers finds that incumbent companies can improve performance by intensifying distribution in response to liberalization. Companies with prior exposure to foreign markets and performance can also boost performance by increasing promotions.
Researchers found that drivers who switch insurance companies bring higher risk than 'equivalent own' customers, with a 21% higher cost to serve. Higher-risk drivers tend to be with an insurer for less than two years and generate more claims.
Researchers found that TV ads lead to various online responses and that advertisers can use these signals to improve media planning and ad evaluations. The study provides a framework for modeling behavioral response at the minute level, allowing advertisers to link post-ad spikes in online activities to individual TV ads.
A new USC study finds that exposure to cartoon-based advertisements for e-cigarettes may increase the likelihood of vaping among young adults. Cartoon images are being used by e-liquid companies and online vendors to market their products, and recognition of these images is associated with a greater potential for use.
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Researchers found that combining approach and avoidance-oriented messages boosts consumer adoption of cocreated products. Low-expertise consumers are more motivated by this approach, while high-expertise consumers require different strategies.
Researchers found that free product consumers are more likely to give word-of-mouth boosts than paid product buyers. This is because they feel a sense of reciprocity and obligation to producers and other consumers.
Firms experiencing shareholder complaints increase advertising investments, which helps mitigate decline in firm value. Effective advertising investments signal financial health and prevent complaints from contaminating other stakeholders' attitudes.
A study analyzing data from 2,806 product placements found that embedded placements have a positive impact on online conversations and website traffic. Verbal product placements were more impactful than visual ones, suggesting they are processed deeper by viewers.
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A Monash University study shows that sexualised imagery in advertising can lead to a desire for personal hygiene products. The research found that participants who visualised casual sex were more likely to want to take a shower or use soap.
Researchers found that sports fans exhibit more favorable attitudes towards sponsors adopting the team colors, leading to higher likelihood of visiting, buying, and recommending the sponsor. The study suggests that visual congruence enhances sponsorship performance, driving positive fan attitudes.
Researchers investigated emissions from waterpipes using electrical heating elements (EHEs) and charcoal, finding that EHEs reduced some toxicants but increased others. Emissions of acrolein, a highly reactive irritant, were several orders of magnitude higher with EHE use compared to charcoal.
The study reveals that complex interactions dominate credit default swaps, with neither strictly positive nor negative effects. Researchers use a new method to detect causal relationships between financial assets and find that these interactions are not always linear.
Research reveals that front-of-pack food claims on breakfast cereals can be uncorrelated with actual nutritional quality, yet still influence consumers' perceptions of taste, healthiness, and fattening consequences. The study identifies four distinct types of claims and their effects on consumer choices.
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A team of UT researchers will monitor and analyze Russian information warfare tactics, measuring their effectiveness in shaping public opinion in Georgia, Ukraine, and Belarus. The project aims to model relationships between propaganda and opinion, assessing the impact of disinformation campaigns on democratic institutions.
Researchers found that reframing how students view food-marketing campaigns can spur adolescents to make healthier dietary choices for an extended period. Teenage boys reduced their daily purchases of unhealthy drinks and snacks in the school cafeteria by 31 percent, while girls' purchases remained similar.
Researchers found that TV viewers who multitask and engage in social media activity during specific programs experience increased online shopping behavior. The study also revealed that the type of ad can impact the effectiveness of this phenomenon.
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Researchers connected big data marketing tools to land conservation efforts, identifying landowners more likely to install riparian buffers. The study found that using microtargeting techniques could increase the impact of conservation programs and reduce outreach costs.
Researchers found a significant increase in tweets about embarrassment since Trump's election, with peaks around high-profile events like debates and controversies. The study suggests that people feel vicarious embarrassment due to Trump's norm violations as president, threatening their social integrity.
Researchers suggest dynamic pricing strategy that targets both avid and casual readers, with hardware prices initially high and then lowered while e-book prices increased, locking in consumers and generating ecosystem of products. This approach can be applied to various complementary products beyond tech.
A recent University of Liverpool research published in Pediatrics highlights the negative influence of social media on children's food intake. The study found that marketing unhealthy foods through YouTube vloggers' Instagram pages increases children's immediate energy intake, with no significant effect from healthy snack marketing.
Researchers found that machine learning can identify customer needs from user-generated content (UGC) more accurately and efficiently than traditional methods. The approach uses machine learning to analyze UGC data and remove redundancies, followed by human analysis to formulate customer needs.
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Research finds that religiosity affects the selection of diet-minded foods, while sustainability-minded food consumption is driven by moral foundations of care. Marketers can leverage this knowledge to design products and marketing communications tailored to specific religious groups.
A new study found that increased marketing of opioid products to physicians is associated with higher opioid prescribing rates and elevated overdose deaths in the US. The research suggests that even low-value payments or subtle marketing tactics can influence physician prescribing patterns, leading to more overdose deaths.
Researchers at Princeton University analyzed 500,000 YouTube videos and 2.1 million Pinterest pins, finding that only 10% of affiliate marketing content on YouTube and 7% on Pinterest had disclosures about paid relationships. The study highlights the need for better transparency in social media marketing.
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A recent study published in Marketing Science proposes a semantic approach to estimating consumer content preferences from online search queries. The researchers used a topic model that combines information from multiple search queries and their associated search results to establish context for individual search terms.
Researchers found that variations in tone of language used in advertising biased attitudes toward a brand, decreasing consumer trust. The level of politeness was most important, with more polite taglines leading to lower trust in ethically ambiguous business practices.
Research at the University of Warwick found that relocating fresh produce in a store led to a 15% increase in fruit and vegetable sales, without any further marketing efforts. This 'nudge' technique can encourage healthier diets among young adults, supporting a declining trend in fruit and vegetable consumption.
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Adolescents who vape are more likely to start smoking cigarettes and increase their use of both products over time. The study suggests that teens don't substitute vaping for cigarettes, but rather use both products more frequently as they get older.
Researchers found that ironic consumption allows consumers to signal their identity or beliefs to groups they know, while hiding from those outside. This phenomenon can lead to a new brand identity and cultural rebirth for passé products like Pabst Blue Ribbon.
Most YouTube videos on facial plastic surgery are misleading marketing campaigns posted by non-qualified medical professionals, according to a Rutgers University study. The researchers found that 94 videos had no medical professional at all, while only 72 featured board-certified physicians with high-quality content.
Researchers propose a four-factor model for online engagement, including physical interaction, interface assessment, absorption, and digital outreach. This model can lead to the development of content that encourages sharing and websites that promote learning and memory.
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A Baylor University study finds that consumers' thinking styles, not just price endings, influence purchasing decisions. Holistic thinkers are less affected by nine-ending prices when cognitive resources are limited, while analytic thinkers respond similarly under time pressure or distractions.
New research from Binghamton University found that mobile coupons can increase both short-term and long-term sales goals. Targeting customers with the right type of mobile coupon, such as free-sample coupons, can boost revenue beyond the promotion period.
A new study finds that online product rankings affect consumer search behavior, reducing search costs and benefiting consumers. However, rankings do not directly impact purchase decisions, with intermediaries influencing purchases secondarily.
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Experts recommend three keys to maintaining enjoyment: schedule roughly, avoid hard stops, and focus on the present moment. By doing so, individuals can minimize time pressure and maximize pleasure in their leisure activities.
A new study highlights the negative influence of social media on children's food intake, particularly with regards to celebrity endorsements and vlogger marketing. Children who viewed Instagram pages featuring unhealthy snack images consumed 32% more calories from these snacks compared to those who saw non-food images.
A new study reveals that pharmaceutical payments to doctors increase their opioid prescribing rates, with a 9.3% spike in opioid claims among those who received marketing in 2015. The study recommends regulatory limits on payments to curb the problem.
Dilip Soman, a leading behavioral economics expert, has been awarded the Canada Research Chair in Behavioral Science and Economics. He will use his research to inform social policy and improve consumer wellbeing through behavioral change.
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A study published in the Journal of Advertising Research found that both Black and White teens perceive Black-oriented media as being targeted towards them, suggesting the potential for increased profitability when marketed to a broader audience. The study surveyed 1,900 adolescents ages 14-17 about their movie preferences.
Young Canadian men prioritize selflessness, openness, and health, marking a shift from traditional masculine values. The study found that 91% of participants believed a man should help others, while 88% valued being open to new ideas.
A study found that consumers tend to blame companies for imposing internal and external surcharges, even if the charges were imposed by an outside agency. The characteristics of the surcharge can shift blame, with customers being more likely to blame the firm if it's something internal.
A Baylor University study found that securely attached individuals are more likely to engage in social projection when making gift choices, prioritizing their own preferences. In contrast, anxious individuals are better at considering the recipient's tastes and making thoughtful gift selections.
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A recent study found that early trend propagators on Twitter are less responsive to advertising messages compared to those who embrace the trend later. This means marketers should rethink their strategies when targeting this group.
Researchers tracked ransomware payments over two years to identify patterns and key findings. South Koreans are disproportionately impacted, with $2.5 million of ransomware payments made within the country. The study also found that most ransomware operators use a Russian Bitcoin exchange, BTC-E, to convert bitcoin to fiat currencies.
Research reveals that individuals have different mindsets depending on their consumption goals, affecting how they perceive risk, product uniqueness, and purchase intentions. Marketers can improve sales by aligning selling cues with product types and customer inclinations.
A new study found that customers send clear signals before leaving a company, but effective communication is key to retaining them. Sellers can reengage silent churners with proactive and customized communication.
Researchers found that adding the tagline to policy-based attack ads makes them more believable and gives voters a more positive view of the candidate who endorses it. The effect is substantial, with partisanship having a comparable impact.
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Researchers found that Love Island series 3 delivered 559 million tobacco 'impressions' to the UK population, including 47 million to children under 16. The study emphasizes the link between young people's exposure to on-screen tobacco imagery and starting to smoke.
Researchers found that concerns about making the right choice, security, and missing important details lead to emotional ambivalence, causing customers to abandon their shopping carts. To overcome this, app designers can minimize clutter and organize sites via effective product categorization or filter options.
A new study reveals that Spotify significantly increases exposure and access to lesser-known indie artists while decreasing consumption of top 100 artists. The study monitored the music consumption habits of over 5,000 users for 2.5 years, finding a 62% increase in unique artists listened to within two weeks of joining Spotify.
Research from the University of Bristol found that patient use of online consultation systems was low, with only two e-consultations per month for every 1,000 patients. The system worked best for simple inquiries, but clinicians preferred face-to-face consultations for complex or new symptoms.
Neuroeconomic research investigates the neural underpinnings of the decoy effect, a marketing strategy that influences decision-making. The study reveals greater value-related activity in the left ventral striatum when the chosen option is superior to the decoy, indicating its impact on choice.
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A new study found that smokers mistakenly think Natural American Spirit cigarettes, marketed as organic and additive-free, are healthier than other cigarettes. The researchers used a rigorous experimental design to show that NAS advertisements lead consumers to believe the company offers a healthier product.
New University of Washington research reveals that individuals can purchase online ads to track the location of others and learn what apps they are using. This can be done for around $1,000, posing significant privacy risks. Advertisers may need to develop machine learning tools to detect suspicious behavior.
A study published in the Journal of Consumer Psychology found that individuals with a flexible mindset are less inclined to make assumptions about someone's character based on brand choice. In contrast, those with a fixed mindset tend to believe that behavior is consistent over time and across situations.
A study found that businesses that respond to online reviews receive higher ratings and more informative reviews. Responding to reviews also discourages negative comments but may lead to longer, more detailed negative feedback.
A new study led by a University of Kansas marketing researcher found that consumers tend to prefer wider product faces, such as watches and cars, in situations where they feel the need to project dominance. In contrast, narrower faces are often associated with feelings of threat or intimidation.
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A team of researchers has created a suite of tools to help identify victims of sexual exploitation by analyzing online ads and Bitcoin transactions. The algorithm can link ads to a common author and Bitcoin wallet, potentially revealing human traffickers' identities. This technology is crucial for law enforcement and nonprofit organiza...
A UC Berkeley PhD candidate has developed techniques to identify adult ads linked to human trafficking rings by analyzing Bitcoin payment data. The algorithm, which combines stylometry and timestamp analysis, shows a high true-positive rate for grouping ads by author.