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Looking for better customer engagement value? Be more strategic on social media

A new study by University of Vaasa researchers highlights the importance of strategic social media use in creating customer engagement value. The study identifies four distinct social media marketing strategies: social commerce, content, monitoring, and CRM, which can foster collaborative conversations and enhance customer relationships.

SourceUniversity of Vaasa·JournalJournal of the Academy of Marketing Science·DateJun 25, 2020
Sony Alpha a7 IV (Body Only)

Sony Alpha a7 IV (Body Only) delivers reliable low-light performance and rugged build for astrophotography, lab documentation, and field expeditions.

Augmented reality can improve online shopping, study finds

A recent study by Cornell University found that augmented reality (AR) technology can improve the online shopping experience by reducing returns and increasing consumer attitudes towards garments. While results were mixed, participants responded well to virtual try-on, with higher telepresence corresponding to more positive attitudes.

SourceCornell University·JournalJournal of Fashion Marketing and Management·DateMay 27, 2020

Marketing claims for infant formula should be banned, argue experts

Marketing experts argue that current regulations do not effectively prevent potentially misleading claims about infant formula, which may carry health risks for vulnerable populations. The proposed solution includes premarket approval for changes to formula composition and higher scientific substantiation standards for claims.

SourceBMJ Group·JournalThe BMJ·DateMay 6, 2020
Apple iPhone 17 Pro

Apple iPhone 17 Pro delivers top performance and advanced cameras for field documentation, data collection, and secure research communications.

Special issue explores consumer access and power

The Journal of Public Policy & Marketing explores the complex relationship between consumer power and access, examining how technology, wealth, and industry organization influence this dynamic. Key findings highlight the importance of perceived access to healthcare, financial capability, and trait hope in improving consumer outcomes.

SourceAmerican Marketing Association·JournalJournal of Public Policy & Marketing·DateApr 9, 2020

New UTA study finds people tune out facts and trust their guts in medical emergencies

A new study by University of Texas at Arlington researchers found that people tend to rely on personal anecdotes rather than facts during medical emergencies, such as the COVID-19 pandemic. This bias can lead to irrational decision-making and a lack of fact-based decision-making when individuals feel vulnerable.

SourceUniversity of Texas at Arlington·JournalOrganizational Behavior and Human Decision Processes·DateApr 3, 2020

Kitsch religious souvenirs can rekindle pilgrimage experience

Research by Lancaster University and the University of Strathclyde found that kitsch religious souvenirs bring a deeper connection for pilgrims and their loved ones. These objects serve as tangible links to the pilgrimage experience, conveying a sense of belonging even for those who didn't make the journey.

SourceLancaster University·JournalAnnals of Tourism Research·DateFeb 13, 2020
SAMSUNG T9 Portable SSD 2TB

SAMSUNG T9 Portable SSD 2TB transfers large imagery and model outputs quickly between field laptops, lab workstations, and secure archives.

Study: 'Value instantiation' key to luxury brands' and social responsibility

A new study suggests that luxury brands can overcome the clash between self-enhancement values and social responsibility by showcasing philanthropic activities of celebrities like Matt Damon and Angelina Jolie. This approach helps consumers reconcile their desire for status with a sense of altruism, leading to more favorable responses ...

SourceUniversity of Illinois at Urbana-Champaign, News Bureau·JournalMarketing Letters·DateJan 13, 2020

Study: Student attitudes toward cheating may spill over into their careers

A recent study by San Francisco State University professors found that students' tolerance for cheating in the classroom is linked to their openness to unethical behavior on the job. Group-oriented students, or collectivists, were more likely to be tolerant of cheating due to their desire to maintain group cohesion.

SourceSan Francisco State University·JournalJournal of Marketing Education·DateNov 27, 2019

The danger of great gift expectations

A new study found that neatly wrapped gifts lead to higher expectations but lower attitudes towards the gift, while sloppily wrapped gifts yield more favorable attitudes despite representing the same item. Gift givers should consider wrapping time and budget accordingly based on the recipient's relationship.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateOct 30, 2019

Cold temperatures linked to high status

Researchers found that cold temperatures are associated with luxury and status in products, but not in all categories. The study suggests that marketers can use small adjustments in temperature to influence perceived value and level of luxury for their products.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateOct 11, 2019
Anker Laptop Power Bank 25,000mAh (Triple 100W USB-C)

Anker Laptop Power Bank 25,000mAh (Triple 100W USB-C) keeps Macs, tablets, and meters powered during extended observing runs and remote surveys.

Tennessee selected for dairy business innovation grant from USDA

Tennessee has been selected for a $454,000 Dairy Business Innovation Initiative grant from the USDA to help the state's dairy industry diversify product markets and improve farm income. The project aims to assist Tennessee dairy farmers in developing higher-value uses for dairy products through processing and marketing specialty products.

SourceUniversity of Tennessee Institute of Agriculture·DateOct 9, 2019

Retired UT extension specialist inducted into National Hall of Fame

John Campbell, a retired UT Extension specialist, was inducted into the National Association of County Agricultural Agents' (NACAA) Hall of Fame for his commitment to community service and effective leadership. He served nine counties as an area farm management specialist and helped develop state-wide programming.

SourceUniversity of Tennessee Institute of Agriculture·DateOct 1, 2019

Is your favorite brand authentic?

A recent study published in the Journal of Consumer Psychology found that information about a company's founder's motivation has a powerful effect on whether consumers deem a brand authentic. In two experiments, participants rated products as more authentic and of higher quality when they were presented with stories about the founder's...

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJul 24, 2019
Apple AirPods Pro (2nd Generation, USB-C)

Apple AirPods Pro (2nd Generation, USB-C) provide clear calls and strong noise reduction for interviews, conferences, and noisy field environments.

Dangers of the blame game

A study found that when people are informed about a victim's past moral transgressions, they are less likely to take action against the company. This phenomenon can lead to irrational victim blaming, harming individuals, groups, and society. The study aims to increase awareness among consumers and empower them to make rational decisions.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJul 24, 2019

Study identifies the best healthy eating nudges

A meta-analysis of real-life experiments found that behavioural nudges can reduce daily energy intake by up to 209 kcal, equivalent to 21 cubes of sugar. Cognitive and affective nudges were less effective, with average reductions of 64 kcal and 129 kcal respectively.

SourceINSEAD·JournalMarketing Science·DateJul 9, 2019
Davis Instruments Vantage Pro2 Weather Station

Davis Instruments Vantage Pro2 Weather Station offers research-grade local weather data for networked stations, campuses, and community observatories.

The power of empathy in product development

Researchers found that considering an end-user's feelings increases cognitive flexibility, leading to more creative and practical solutions. This technique can be used by companies to boost their generation of innovative product ideas.

SourceUniversity of Connecticut·JournalJournal of Consumer Research·DateMay 28, 2019

FDA ban on menthol is likely to survive tobacco industry lawsuits

A proposed ban on menthol cigarettes by the FDA is expected to survive a lengthy legal process, according to a Rutgers paper. The study concludes that an FDA rule banning menthol cigarettes is likely to be upheld due to strong scientific evidence and legal power.

SourceRutgers University·JournalPublic Health Reports·DateApr 15, 2019
Rigol DP832 Triple-Output Bench Power Supply

Rigol DP832 Triple-Output Bench Power Supply powers sensors, microcontrollers, and test circuits with programmable rails and stable outputs.

Why you should be concerned about Oprah Winfrey when introducing an innovation

A new study by Bocconi University finds that large individual investors' national culture plays a crucial role in determining the stock return of innovation. The researchers identified six dimensions of Hofstede's framework that contribute to innovativeness, with high individualism and low masculinity being key factors. Understanding t...

SourceBocconi University·JournalJournal of Marketing·DateJan 22, 2019

Is marketing of opioids to physicians associated with overdose deaths?

A study found that increased opioid marketing to physicians was associated with higher prescribing rates and subsequent overdose deaths. The analysis, which analyzed industry marketing data and national opioid prescribing and death data, reported $40 million in targeted marketing efforts across over 2,200 counties.

SourceJAMA Network·JournalJAMA Network Open·DateJan 18, 2019

Retailers can manipulate consumer regret to beat competitors

A new study by University of California - Riverside researchers finds that retailers can survive the entry of everyday low price retailers into a highly competitive market by controlling product availability and consumer regret. The results explain why markdown pricing remains ubiquitous despite its simplicity and marketing advantages.

SourceUniversity of California - Riverside·JournalManagement Science·DateNov 20, 2018
Celestron NexStar 8SE Computerized Telescope

Celestron NexStar 8SE Computerized Telescope combines portable Schmidt-Cassegrain optics with GoTo pointing for outreach nights and field campaigns.

UTIA projects named as two of top three for SRMEC in 2018

The Southern Risk Management Education Center named two University of Tennessee Institute of Agriculture (UTIA) projects among its top three for 2018. Advanced Online Marketing Strategies helped 567 farmers reach customers, while Implementing Biosecurity measures positively impacted producers to the tune of $328,000.

SourceUniversity of Tennessee Institute of Agriculture·DateNov 15, 2018

When silence acts as a mirror

A study by the Society for Consumer Psychology reveals that people generally assume silent group members share their own opinions, even when outnumbered. This 'mirror effect' could lead leaders to misinterpret group consensus and quiet individuals to inaccurately agree with dominant views.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateOct 30, 2018

Don't treat e-cigarettes like cigarettes

A new study emphasizes the need for distinct research methods when studying e-cigarettes due to their varying nicotine levels, vaping method, and ability to be started and stopped. This distinction is crucial in understanding the unique risks associated with e-cigarette use, particularly among teens.

SourceNorthwestern University·JournalNicotine & Tobacco Research·DateOct 1, 2018

Making happiness last longer

Researchers found that people with general goals reported more happiness over time, especially six weeks after the initial experience. This approach may be beneficial for experiences like material purchases or vacations, leading to a longer-lasting positive emotional imprint.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateSep 18, 2018
Garmin GPSMAP 67i with inReach

Garmin GPSMAP 67i with inReach provides rugged GNSS navigation, satellite messaging, and SOS for backcountry geology and climate field teams.

Corporate social responsibility efforts can backfire for new brands

Research from North Carolina State University found that new brands' CSR efforts can backfire if consumers know the company donates to good causes. However, listing dual priorities for CSR and product effectiveness can help mitigate this issue. Established brands tend to benefit more from CSR efforts.

SourceNorth Carolina State University·JournalJournal of Business Research·DateSep 5, 2018

Being the market leader is not everything

A new study from the University of Cologne found that market share has limited influence on a company's financial performance. Instead, customer relationships and brand equity deliver six times the effect and three times the effect of market share gains alone.

SourceUniversity of Cologne·JournalJournal of Marketing·DateAug 24, 2018

London calling! Travelers seek 'trust' in holiday destinations

A study by Queensland University of Technology researchers found that tourists trust destinations like London based on its vibrancy, contemporary, competence, sophistication and sincerity. The results showed that when a destination is perceived as competent, it becomes more desirable for tourists.

SourceQueensland University of Technology·JournalJournal of Strategic Marketing·DateAug 8, 2018

Study unveils components of successful key account management

A new study by University of Eastern Finland researchers identified key components of successful key account management, including market sensing, opportunity creation, and continuous improvement. The findings suggest that companies can gain sustained competitive advantages and profitability by investing in dynamic capabilities.

SourceUniversity of Eastern Finland·JournalIndustrial Marketing Management·DateJul 10, 2018
GoPro HERO13 Black

GoPro HERO13 Black records stabilized 5.3K video for instrument deployments, field notes, and outreach, even in harsh weather and underwater conditions.

Giving up on your goal? Read this first

A series of setbacks can lead to an 'action crisis,' causing individuals to question the importance of their goal. New research reveals that repeated struggles and setbacks can cause people to devalue their goal, making it harder to stick to it. However, knowing ahead of time when an action crisis may occur allows individuals to prepar...

SourcePenn State·JournalPsychology and Marketing·DateJun 25, 2018

Crisis can force re-evaluation and derail efforts to reach goals

A research team led by Iowa State University's José Rosa found that setbacks can prompt people to reassess the cost-benefits of their health-related goals, potentially leading to quitting. The study's findings suggest that targeted interventions can help patients shift their mindset from renegotiation back to implementation.

SourceIowa State University·JournalPsychology and Marketing·DateJun 21, 2018

It's about time: Immediate rewards boost workplace motivation

New Cornell research finds that immediate rewards increase intrinsic motivation by increasing positive experience of a task. This can lead to improved persistence and motivation, with important implications for employee motivation and loyalty programs.

SourceCornell University·JournalJournal of Personality and Social Psychology·DateJun 6, 2018

Coffee helps teams work together, study suggests

A new study from Ohio State University suggests that coffee can improve teamwork by making people more alert. Researchers found that participants who drank caffeinated coffee rated themselves and their group members more positively after a task.

SourceOhio State University·JournalJournal of Psychopharmacology·DateJun 5, 2018
Fluke 87V Industrial Digital Multimeter

Fluke 87V Industrial Digital Multimeter is a trusted meter for precise measurements during instrument integration, repairs, and field diagnostics.

Having an emotional group feeling boosts multiday sports events, study says

A University of Oregon study found that fans who feel part of a group experience higher levels of excitement, joy, and engagement, leading to increased sponsor recall and repeat attendance. Fostering this in-group feeling can be achieved by creating welcoming off-site venues and activities.

SourceUniversity of Oregon·JournalJournal of Sport Management·DateMay 29, 2018

Why an upcoming appointment makes us less productive

A study by Ohio State University researchers found that people tend to underestimate their available time before a scheduled task, resulting in less productivity. In real-life scenarios, participants were more likely to choose shorter tasks over longer ones when an appointment was looming.

SourceOhio State University·JournalJournal of Consumer Research·DateMay 23, 2018

Cheeseburger or salad? How music volume impacts your decision

A study by Dr. Dipayan Biswas found that ambient music volume affects consumers' preferences for healthy vs. non-healthy foods. Softer music leads to healthier choices like salads, while louder environments stimulate cravings for unhealthy options like cheeseburgers and fries.

SourceUniversity of South Florida (USF Health)·JournalJournal of the Academy of Marketing Science·DateMay 23, 2018
Apple Watch Series 11 (GPS, 46mm)

Apple Watch Series 11 (GPS, 46mm) tracks health metrics and safety alerts during long observing sessions, fieldwork, and remote expeditions.

Reflecting on possessions can curb people's impulse buying

A study by Rice University found that reflecting on personal possessions can reduce impulse buying by lowering willingness to pay for new products. The researchers discovered that people who reflected on using their possessions recently were less likely to buy impulsively and expressed a lower willingness to pay for new items.

SourceRice University·JournalJournal of Public Policy & Marketing·DateMay 7, 2018

Want to be seen as cool? Just say, 'cheese!'

A study by University of Arizona researcher Caleb Warren found that people perceive those who smile as more genuine and likable. In contrast, being inexpressive can make someone appear cold rather than cool. The researchers tested this theory using advertisements featuring various endorsers, including James Dean.

SourceUniversity of Arizona·JournalJournal of Consumer Psychology·DateApr 19, 2018

The secret to being cool: Try smiling

A study by Caleb Warren and colleagues found that participants rated smiling models as cooler than inexpressive models in print advertisements. The exception was competitive situations where an inexpressive athlete was rated more cool and dominant.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateApr 12, 2018
Creality K1 Max 3D Printer

Creality K1 Max 3D Printer rapidly prototypes brackets, adapters, and fixtures for instruments and classroom demonstrations at large build volume.

The family-owned-franchise penalty

Researchers analyzed data from the US and South Korea to find that family franchisees generate lower sales per employee due to a focus on noneconomic goals. Franchisees with better benefits, such as health insurance, exhibit higher per capita sales figures.

SourceJournal of Retailing at New York University·JournalJournal of Retailing·DateMar 5, 2018

PharmaMar signs a license agreement for Aplidin® with Megapharm in Israel

PharmaMar has signed a commercialization and distribution license agreement with Megapharm Ltd. for the marine-derived anticancer drug Aplidin² (plitidepsin) in Israel and the Palestinian Authority. The agreement allows for registration and distribution of Aplidn², providing access to a novel therapy for multiple myeloma patients.

SourcePharmamar·DateJan 2, 2018
Sky & Telescope Pocket Sky Atlas, 2nd Edition

Sky & Telescope Pocket Sky Atlas, 2nd Edition is a durable star atlas for planning sessions, identifying targets, and teaching celestial navigation.

Fake news can backfire for companies caught in the act

Research finds that companies caught in fake news scandals experience significant reputational damage, with the effects lingering for over two years. The study suggests that deceptive marketing tactics can lead to a prolonged negative impact on the offender's reputation.

SourceUniversity of British Columbia·JournalJournal of Business Ethics·DateNov 27, 2017

Energy firm branding, not deals, influences customer switching

A recent study by the University of East Anglia found that UK energy firms' branding approaches are more effective than product innovation in keeping customers. Brands with consistent brand personalities, such as EDF Energy, performed better in terms of customer loyalty.

SourceUniversity of East Anglia·JournalEuropean Management Review·DateOct 24, 2017

Marketing study examines what types of searches click for car buyers

Researchers analyzed survey data on automobile purchases between 2002 and 2012 to compare time spent on internet sources with time spent on offline sources. The study found that those who searched more online tend to spend more time at dealerships, while consumers older than 50 spend less time searching and are less likely to be satisf...

SourceUniversity of Texas at Dallas·JournalJournal of Interactive Marketing·DateOct 16, 2017

How much is that call worth?

A new model from the University of Toronto's Rotman School of Management provides an integrated marketing-operations framework to help companies design effective service policies for their call centres. The framework links call centre capacity, service quality, and future consumer behaviour, enabling companies to tailor service levels ...

SourceUniversity of Toronto, Rotman School of Management·JournalManufacturing & Service Operations Management·DateOct 2, 2017

Study unlocks why public appeals may fall flat with some would-be donors

A study found that people with an independent self-construal tend to reject public appeals for charitable giving, seeing them as social pressure. In contrast, those who value interdependence are more likely to respond positively, feeling a sense of belonging to a movement.

SourceUniversity of Western Ontario·JournalJournal of Consumer Research·DateSep 28, 2017
Sky-Watcher EQ6-R Pro Equatorial Mount

Sky-Watcher EQ6-R Pro Equatorial Mount provides precise tracking capacity for deep-sky imaging rigs during long astrophotography sessions.

Organic consumers mean business

Research from Aarhus University found that once consumers start buying organic products, they are likely to continue and increase the number of organic products on their shopping list. This is due to a phenomenon known as a behavioural spillover effect, where purchasing organic products strengthens consumers' moral identity.

SourceAarhus University·JournalJournal of Consumer Research·DateSep 25, 2017