Add BrightSurf on Google Email

Why expensive wine appears to taste better

A study found that the brain's reward center is tricked into thinking expensive wine tastes better due to its higher price. The 'marketing placebo effect' plays a role in this phenomenon, where identical products are perceived differently based on their prices.

SourceUniversity of Bonn·JournalScientific Reports·DateAug 14, 2017

How off-line retailers can fight back

New research published in the Journal of Retailing shows that offline retailers can use online data to identify consumers who value product touch and target them with marketing strategies. By understanding consumers' mental representations of products, retailers can offer free trials and other incentives to boost sales.

SourceJournal of Retailing at New York University·JournalJournal of Retailing·DateJul 19, 2017

A new way out of the cycle of rejection

A study found that emotional messages are more effective in motivating people to pursue social activities again, especially for those who feel socially excluded. Emotional appeals can help counteract the cycle of rejection and isolation, making it easier for individuals to take care of themselves.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJun 29, 2017
Creality K1 Max 3D Printer

Creality K1 Max 3D Printer rapidly prototypes brackets, adapters, and fixtures for instruments and classroom demonstrations at large build volume.

Savvy sports audiences care about team sponsorship deals

Researchers found that sponsorships involving high fees and distant international sponsors are perceived as reflecting calculative motives, while close geographic proximity is associated with affective motivations. Teams need to communicate the relevance of a sponsor to their market and area.

SourceUniversity of Oregon·JournalJournal of Marketing·DateJun 5, 2017

A survival guide for retail startups

A new study found that retail startups that spend more per employee and manage faster inventory turnover are more likely to survive. This is based on data from almost 16,000 small retailers in Portugal, where half of new ventures fail.

SourceJournal of Retailing at New York University·JournalJournal of Retailing·DateApr 25, 2017
Kestrel 3000 Pocket Weather Meter

Kestrel 3000 Pocket Weather Meter measures wind, temperature, and humidity in real time for site assessments, aviation checks, and safety briefings.

When firms and customers share social responsibility, profits rise but donations can fall

A new study by researchers Minah Jung and Leif Nelson finds that when firms share social responsibility with customers, consumers are more sensitive to whether a portion of their payment goes to charity than how much. This has critical implications for the design of shared social responsibility programs.

SourceInstitute for Operations Research and the Management Sciences·JournalMarketing Science·DateApr 11, 2017

How to get kids to use salad bars in public schools

A Brigham Young University researcher found that exposure to good marketing boosts salad bar usage among teens. Students who live with parents serving healthy foods at home are also more likely to eat from salad bars in school.

SourceBrigham Young University·JournalHealth Education & Behavior·DateMar 13, 2017

New study finds price discounts may backfire when combined with large donations

A new study published in Marketing Science found that combining large price discounts with donations to charity can actually reduce sales, as consumers' self-image motivation outweighs their intrinsic motivation to support the charity. The study's authors suggest that marketers should proceed with caution when using these techniques.

SourceInstitute for Operations Research and the Management Sciences·JournalMarketing Science·DateMar 7, 2017
SAMSUNG T9 Portable SSD 2TB

SAMSUNG T9 Portable SSD 2TB transfers large imagery and model outputs quickly between field laptops, lab workstations, and secure archives.

Size doesn't matter (to everyone) when discounting pre-orders

Researchers found that deep discounts appeal more to present-oriented people, while future-minded buyers value third-party product quality ratings. The study showed that a combination of quality ratings and discounts generates positive reactions in both groups.

SourceJournal of Retailing at New York University·JournalJournal of Retailing·DateFeb 15, 2017

Retail therapy for jealous partners

Researchers found that feelings of jealousy increase the desire for products that will attract someone's attention. Participants who were experiencing jealousy opted to buy eye-catching products even in public, indicating a strong motivation to regain their partner's focus.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJan 16, 2017

Can big data yield big ideas? Blend novel and familiar, new study finds

A new study from Columbia Business School sheds light on the secret sauce to developing creative ideas, finding that a balance between novelty and familiarity makes an idea more creative. The researchers developed a tool that analyzes word combinations in real-time and recommends words to improve ideas.

SourceInstitute for Operations Research and the Management Sciences·JournalMarketing Science·DateJan 9, 2017

New model shows companies how to tailor call center service to different customer types

A new study provides an integrated marketing-operations framework to help companies design more effective service policies for their call centers. The framework considers the flow of customers through the call center and their subsequent behavior, allowing companies to design different service levels for various customer types.

SourceUniversity of Toronto, Rotman School of Management·JournalManufacturing & Service Operations Management·DateJan 5, 2017

Using brands to vent relationship frustration

A study by researchers found that people in low relationship power situations vent their frustrations through buying opposite-brand products, such as switching from Diet Coke to Pepsi. This behavior is more effective than doing nothing or expressing frustration openly.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateDec 15, 2016
Apple iPhone 17 Pro

Apple iPhone 17 Pro delivers top performance and advanced cameras for field documentation, data collection, and secure research communications.

Sellers 3.5 times more influential than buyers in driving e-commerce platform growth

A study published in Marketing Science journal reveals that sellers are 3.5 times more impactful than buyers in growing e-commerce platforms like Taobao.com. The findings suggest that the presence of diverse product offerings on the platform is crucial for attracting buyers, while frequent buying activity motivates sellers to join.

SourceInstitute for Operations Research and the Management Sciences·JournalMarketing Science·DateNov 30, 2016

How social media impacts consumer spending

A study by University at Buffalo School of Management found that social media popularity, even negative posts with high engagement, significantly impacts purchases. Combining social media with traditional TV and email marketing efforts boosts customer spending and cross-buying.

SourceUniversity at Buffalo·JournalJournal of Marketing·DateNov 18, 2016

Colonel Sanders was ahead of his time

A recent study found that visual cues, such as photos of stores or business owners, can reassure wary online shoppers and increase purchases. The research suggests that including these elements can help small retailers overcome the constraints of distance and anonymity in e-commerce.

SourceJournal of Retailing at New York University·JournalJournal of Retailing·DateAug 2, 2016
GQ GMC-500Plus Geiger Counter

GQ GMC-500Plus Geiger Counter logs beta, gamma, and X-ray levels for environmental monitoring, training labs, and safety demonstrations.

Your diet plan isn't working? New Baylor research explains why

A study by Baylor University finds that successful dieters focus on adding healthy foods they enjoy, rather than restricting themselves from favorite treats. This approach helps individuals with high self-control achieve their health goals.

SourceBaylor University·JournalPsychology and Marketing·DateJul 12, 2016

Paper or plastic?

A recent study by Avni Shah at the University of Toronto found that paying with cash increases feelings of connection and attachment to purchases, while credit cards may lead to a decrease in emotional attachment. This phenomenon is attributed to the 'pain of payment', which varies depending on the type of payment method used.

SourceUniversity of Toronto·JournalJournal of Consumer Research·DateJul 7, 2016
Anker Laptop Power Bank 25,000mAh (Triple 100W USB-C)

Anker Laptop Power Bank 25,000mAh (Triple 100W USB-C) keeps Macs, tablets, and meters powered during extended observing runs and remote surveys.

How to price goods and service bundles

Researchers Meyer and Shankar develop an analytical model to calculate the optimal price for hybrid bundles, considering factors such as element quality, cost, and scalability. The study finds that retailers can increase profits by pricing services higher when they are less scalable than goods.

SourceJournal of Retailing at New York University·JournalJournal of Retailing·DateJun 2, 2016

Junk-food junkies go healthy when rewarded

Researchers at Cornell University found that consumers who have poor eating habits benefit most from long-term reward incentives for healthy food choices. In contrast, healthy eaters are more likely to purchase less healthy items when offered price breaks.

SourceCornell University·JournalCornell Hospitality Quarterly·DateApr 28, 2016
Sky & Telescope Pocket Sky Atlas, 2nd Edition

Sky & Telescope Pocket Sky Atlas, 2nd Edition is a durable star atlas for planning sessions, identifying targets, and teaching celestial navigation.

'Conspicuous conservation' a factor in socially responsible product innovation

A new study suggests that companies are more likely to invest in developing socially responsible products when they can tap into the social status boost associated with such choices. Key findings indicate that brands have a greater incentive to innovate in mature categories where consumers are most concerned about environmental impact.

SourceUniversity of Toronto, Rotman School of Management·JournalMarketing Science·DateMar 31, 2016

Running out of money linked to fear of death

A new study published in the Journal of Consumer Psychology found that fear of death is a significant factor in people's reluctance to invest in annuities during retirement. Researchers discovered that individuals who were asked about their own mortality were 50% less likely to choose an annuity compared to those not asked about their ...

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateMar 28, 2016

When negotiating, it pays to know your customer

A new study found that salespeople who accurately gauge customers' focus on non-monetary benefits versus price can reduce discounts by an average of $616 per transaction. Correctly perceiving customers' price sensitivity is not easy, as salespeople are easily thrown off by misinterpreted cues.

SourceJournal of Retailing at New York University·JournalJournal of Retailing·DateFeb 18, 2016
Apple iPad Pro 11-inch (M4)

Apple iPad Pro 11-inch (M4) runs demanding GIS, imaging, and annotation workflows on the go for surveys, briefings, and lab notebooks.

'Sport shoppers' bargain hunt simply for the thrill of it, new research finds

Researchers identify sport shoppers as female customers who seek thrills in finding discounts, remembering stories behind bargain items and employing strategy to optimize shopping trips. This new profile provides valuable insight for retailers to target this distinct customer segment.

SourceSan Francisco State University·JournalJournal of Retailing and Consumer Services·DateNov 23, 2015

For better sales, connect with coworkers

A Michigan State University study reveals that developing strong internal relationships leads to a significant increase in sales volume. Successful salespeople leverage political skill to build connections with well-connected co-workers and extraversion helps facilitate cross-fertilization of ideas.

SourceMichigan State University·JournalJournal of Marketing·DateNov 12, 2015

Do you buy local? Your consumer ethnocentrism may be showing

A new study in the Journal of International Marketing identifies five distinct dimensions of consumer ethnocentrism: prosociality, cognition, insecurity, reflexiveness, and habituation. The study introduces a new scale to measure consumer ethnocentrism, which better predicts preferences for domestic brands.

SourceAmerican Marketing Association·JournalJournal of International Marketing·DateNov 2, 2015
Meta Quest 3 512GB

Meta Quest 3 512GB enables immersive mission planning, terrain rehearsal, and interactive STEM demos with high-resolution mixed-reality experiences.

The art of maintaining productive sales channel partnerships

A study found that firms expecting increased productivity through partner programs may fail due to feelings of indebtedness, causing suppliers to avoid the supplier. To enhance performance, suppliers should aim to prevent channel partners from feeling indebted and provide benefits creating feelings of gratitude.

SourceJournal of Retailing at New York University·JournalJournal of Retailing·DateOct 26, 2015

Mobile apps and online reviews influence consumer behavior

A new Iowa State University study finds that mobile app engagement directly impacts consumer purchasing behavior, leading to increased spending among customers who use interactive features. Companies must create value-driven apps to capitalize on the growing market, with ongoing monitoring and maintenance crucial for success.

SourceIowa State University·JournalJournal of Interactive Marketing·DateSep 30, 2015

Message to Starbucks: Consumer idea generation is not one-size-fits-all

A new study in the Journal of Marketing suggests that online idea-generating platforms should customize their design based on consumers' domain-specific knowledge. Consumers with extensive industry knowledge generate better ideas when not shown other users' ideas, while those with little knowledge benefit from concrete cues.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateSep 23, 2015
Apple Watch Series 11 (GPS, 46mm)

Apple Watch Series 11 (GPS, 46mm) tracks health metrics and safety alerts during long observing sessions, fieldwork, and remote expeditions.

'Demarketing': What makes consumers more or less materialistic?

A new study reveals that demarketing can be an effective way to reduce carbon footprint by altering consumer values. Materialistic individuals tend to decrease their consumption after reading a report about overconsumption, whereas those with low materialism may increase their consumption in response to social norms.

SourceAmerican Marketing Association·JournalJournal of Public Policy & Marketing·DateSep 23, 2015

Calorie consumption: Do numbers or graphics encourage diners to eat less?

A new study in the Journal of Public Policy & Marketing suggests that both numeric calorie labels and traffic lights are effective ways to encourage consumers to make low-calorie choices. The research found that employees who received either type of label made food selections with 10% fewer calories.

SourceAmerican Marketing Association·JournalJournal of Public Policy & Marketing·DateSep 23, 2015

The sweet smell of success

Smells trigger immediate emotional responses, and olfactory branding can supplant traditional marketing signals in settings like hotel lobbies. Over 41% of guests at ITC Sonar Luxury Hotels in Kolkata agreed that scent is a key factor in enjoying their stay.

SourceInderscience Publishers·JournalInternational Journal of Trade and Global Markets·DateSep 9, 2015
Aranet4 Home CO2 Monitor

Aranet4 Home CO2 Monitor tracks ventilation quality in labs, classrooms, and conference rooms with long battery life and clear e-ink readouts.

Seller beware: International transactions require much more than a contract

A new study suggests that well-specified contracts are effective in reducing violations on the part of the buyer only if they are from highly globalized countries or have low-risk business environments. Contract monitoring can help mitigate negative influences of contract violation on relationship performance.

SourceAmerican Marketing Association·JournalJournal of International Marketing·DateAug 12, 2015

Price fairness: When do consumers blame the Michelin Man?

According to a new study in the Journal of Marketing, companies whose brands are represented by or associated with human figures are often perceived as unfair when raising prices. This perception is attributed to human motives rather than market forces.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateJul 7, 2015
Garmin GPSMAP 67i with inReach

Garmin GPSMAP 67i with inReach provides rugged GNSS navigation, satellite messaging, and SOS for backcountry geology and climate field teams.

Yes, AT&T, it pays to win back lost customers

A recent study by Georgia State University researchers found that regaining lost customers can significantly boost a company's bottom line. The study analyzed data from a US-based telecommunications company and discovered that initial trust and commitment play a crucial role in winning back customers.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateJul 7, 2015

Faced with limited choices, prisoners become entrepreneurs to meet their needs

A new study reveals that prisoners at Gramercy maximum security prison have turned to entrepreneurialism to meet their basic needs, developing illicit marketing systems for services like haircutting and medical care. The research highlights the need to shift the role of prisons from punishment to reformation.

SourceAmerican Marketing Association·JournalJournal of Public Policy & Marketing·DateJul 7, 2015

Poverty plays complex role in entrepreneurship for Indian women

A study of over 150 poor women in southern India found that chronic constraints can spur entrepreneurial activity as long as periodic constraints are kept low. However, a barrage of periodic constraints can hinder entrepreneurial intention. Education can increase entrepreneurial self-efficacy and enable women to overcome temporary setb...

SourceAmerican Marketing Association·JournalJournal of Public Policy & Marketing·DateJul 7, 2015

Customer commitment has many faces, differs globally

Researchers tested a five-dimensional commitment model, finding that affective commitment is the single largest contributor to customer loyalty. Habitual commitment also plays a significant role, with increased usage leading to developed habits and regimes that build commitment. The study provides insights into the nuanced ways custome...

SourceRice University·JournalJournal of Service Research·DateJul 7, 2015
Apple AirPods Pro (2nd Generation, USB-C)

Apple AirPods Pro (2nd Generation, USB-C) provide clear calls and strong noise reduction for interviews, conferences, and noisy field environments.

National identity: Does buying local mean shunning global?

A new study suggests that positive feelings for one's own country play a stronger role in consumer behavior than negative feelings toward other countries. The findings contradict the idea that 'buying local' means shunning global products.

SourceAmerican Marketing Association·JournalJournal of International Marketing·DateJun 23, 2015

In Beijing, does a desire for status mean Chevrolets over Senovas?

A new study by American Marketing Association researchers reveals Chevrolet outperforms local brand Senova in Beijing sales, driven by cultural factors and the desire for prestige. The study found that global brands like Chevrolet have a significant market share advantage over single-country brands.

SourceAmerican Marketing Association·JournalJournal of International Marketing·DateJun 23, 2015

Why good people do bad things

A recent study published in the Journal of Personality and Social Psychology found that anticipating a potential ethical dilemma can lead to improved ethical behavior. Participants who identified similar past incidents and anticipated temptation were more likely to behave honestly than those who didn't.

SourceUniversity of Chicago Booth School of Business·JournalJournal of Personality and Social Psychology·DateJun 5, 2015
CalDigit TS4 Thunderbolt 4 Dock

CalDigit TS4 Thunderbolt 4 Dock simplifies serious desks with 18 ports for high-speed storage, monitors, and instruments across Mac and PC setups.

It takes a village: Why do consumers participate in wind energy programs?

A study found that consumers in a wind power program valued community membership over direct personal benefits, driven by a sense of shared risk and responsibility. Participants felt connected to others who lived environmentally conscious lives, influencing their actions and behaviors.

SourceAmerican Marketing Association·JournalJournal of Public Policy & Marketing·DateJun 2, 2015

Pocket change: When does corporate gratitude backfire

A new study in the Journal of Marketing found that companies may inadvertently devalue customer relationships with small monetary gifts. The authors suggest firms consider directing such gifts to charity to avoid the 'trivialization effect',

SourceAmerican Marketing Association·JournalJournal of Marketing·DateJun 2, 2015
Sky-Watcher EQ6-R Pro Equatorial Mount

Sky-Watcher EQ6-R Pro Equatorial Mount provides precise tracking capacity for deep-sky imaging rigs during long astrophotography sessions.