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Institute for Operations Research and the Management Sciences


Hospitals Discourage Consumer Questioning Of Bills, Study Suggests

A recent study found that hospitals use various tactics to discourage patients from questioning their bills, including intimidating images and bureaucratic roadblocks. Hospitals may also use friendly communication to downplay the need for formal inquiry, but these efforts are often successful in deterring consumer challenges.

Partnering With Chinese Companies Tips From A Management Scientist

A study found that product linkage and market position are crucial factors in International Joint Venture performance, while a local partner's strategic fit is also vital for risk reduction, market development, and profitability. The research suggests that multinational corporations should select partners with rich market experience, s...