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University of Chicago Press Journals


Learning how consumers value products

A new study by University of Maryland and Georgetown University researchers found that suggesting consumers will use a product frequently can reduce their interest in buying it. The study suggests that ads or customer reviews highlighting low usage frequency can backfire if consumers believe they won't be able to keep up with others.

SourceUniversity of Chicago Press Journals·JournalJournal of Consumer Research·DateSep 20, 2010

Consumers love underdogs

A recent study found that consumers strongly relate to underdog brands, identifying with their stories of struggle and perseverance. The authors' experiments showed that brand biographies highlighting external disadvantage and passion for overcoming adversity drive purchase interest.

SourceUniversity of Chicago Press Journals·JournalJournal of Consumer Research·DateJul 20, 2010

Data presentation and consumer confidence

A recent study found that data presented in frequency format elicits higher confidence and more accurate conclusions in consumers. In contrast, percentages appear easier for consumers to understand, but may lead to averaging errors. The results have practical implications for regulators trying to discourage smoking behavior.

SourceUniversity of Chicago Press Journals·JournalJournal of Consumer Research·DateJul 20, 2010

Learning from experience? Multisensory tools create discerning wine lovers

A new study found that providing wine aficionados with accurate sensory descriptors improves their ability to resist misleading advertising and form accurate memories. This research has implications for other products like music, gourmet food, or movies, where multisensory advertising can engage and direct the learning process.

SourceUniversity of Chicago Press Journals·JournalJournal of Consumer Research·DateMay 18, 2010

Asking 'why' instead of 'how' helps consumers achieve goals of saving money or losing weight

A new study found that focusing on the abstract reasons behind a goal leads to better decision-making and a higher likelihood of taking advantage of unexpected opportunities. By adopting a mindset that considers 'why' rather than just 'how', individuals can overcome obstacles and achieve their objectives more effectively.

SourceUniversity of Chicago Press Journals·JournalJournal of Consumer Research·DateMay 18, 2010

Consumers: Why do you like what I like, but I don't like what you like?

A new study in the Journal of Consumer Research reveals that different psychological processes drive consumer preferences, with 'projection' (predicting others' likes) and 'introjection' (considering others' preferences before one's own) underlying distinct motivations. Consumers who value uniqueness are more likely to like products ot...

SourceUniversity of Chicago Press Journals·JournalJournal of Consumer Research·DateApr 19, 2010