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USC Marshall School of Business


Buyers with a trade-in get a raw deal

New research from USC Marshall School of Business shows that consumers who trade in their used cars pay an average of $990 more than those without a trade-in. Dealers infer a higher willingness to pay and charge higher prices based on the characteristics of the trade-in vehicle.

SourceUSC Marshall School of Business·JournalJournal of Industrial Economics·DateApr 30, 2015

Guilt complex

Research suggests that highly guilt-prone people are valuable work partners who outwork colleagues, demonstrate effective leadership, and contribute to team success. However, they may avoid forming partnerships with more competent individuals to prevent feelings of guilt.

SourceUSC Marshall School of Business·JournalJournal of Personality and Social Psychology·DateDec 22, 2014

Study identifies upside to financial innovations

A new study by USC Marshall professor Gerard J. Tellis and colleagues reveals that financial innovations can deliver significant positive returns, particularly in the United States. The research found that radical innovations, such as home mortgages and auto loans, generate higher cumulative abnormal returns due to their ability to cha...

SourceUSC Marshall School of Business·JournalJournal of Product Innovation Management·DateAug 26, 2014

'Let it go,' but not in the boardroom

Researchers found that individuals cooperated more with computer counterparts expressing positive emotions after cooperation and negative emotions after exploitation. This study highlights the importance of managing facial expressions in business interactions to achieve cooperation.

SourceUSC Marshall School of Business·JournalJournal of Personality and Social Psychology·DateApr 28, 2014

Promoting love can punish sales

A new study found that reminders of relationships consumers don't have can lead to restrictions on indulgent spending, choosing lower-end brands and opting for healthier options. This effect is particularly pronounced during holidays and wedding season when relationship portrayals are prominent in advertisements.

SourceUSC Marshall School of Business·JournalJournal of Marketing Research·DateMar 11, 2014

Two stressed people equals less stress

A new study from the USC Marshall School of Business found that sharing feelings with someone having a similar emotional response to a threatening situation can help decrease stress. By discussing their emotions, individuals can experience reduced levels of stress-related hormones like cortisol.

SourceUSC Marshall School of Business·JournalSocial Psychological and Personality Science·DateJan 29, 2014

Turning a blind eye

A recent study by USC Marshall faculty explores the influence of moral preferences on ethical behavior, finding that considering others' ethics can reduce dishonesty. The research suggests that people with formalist and utilitarian moral backgrounds respond differently to third-party beneficiaries' perspectives, with formalists being l...

SourceUSC Marshall School of Business·JournalOrganizational Behavior and Human Decision Processes·DateDec 11, 2013

Power's punishing impact

Research by USC Marshall School of Business professor Scott Wiltermuth found that giving individuals a sense of power leads to a clear sense of right and wrong, causing them to punish transgressions more severely. This moral clarity can lead to organizational problems in the private and public sector.

SourceUSC Marshall School of Business·JournalAcademy of Management Journal·DateJan 17, 2013

Checks and balances for medical practitioners?

A USC Marshall School of Business study found that video capture and automated systems can significantly reduce medical errors by minimizing the tendency to operate outside normal procedures. The research suggests that technology can overcome human tendencies to cover up mistakes, but training is essential to improve interpretive errors.

SourceUSC Marshall School of Business·JournalInformation Systems Research·DateMar 20, 2012

Is there a dark side to moving in sync?

Two studies by USC Marshall School of Business professor Scott Wiltermuth found that synchronized physical activities can foster aggression and obedience, potentially leading to destructive outcomes. Participants who moved in sync with their groups or authority figures performed better in tasks that involved harming others.

SourceUSC Marshall School of Business·JournalJournal of Experimental Social Psychology·DateJan 10, 2012

Study finds minority consumers will voluntarily pay more for goods and services to assert status

A recent study from USC and University of San Diego professors found that African-American consumers are more likely to pay more for products and services when they feel their status is threatened due to race. In contrast, those who strongly identify with their race have lower willingness to pay. The researchers also discovered that po...

SourceUSC Marshall School of Business·JournalPsychological Science·DateOct 20, 2011