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Society for Consumer Psychology


The truth about misinformation

A new study by Anne Hamby and colleagues found that people are more willing to update their memories if something bad has happened to a character, such as a death or serious illness. The researchers discovered that explaining alternative causes of events can help change beliefs and promote tolerance.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateNov 4, 2019

The danger of great gift expectations

A new study found that neatly wrapped gifts lead to higher expectations but lower attitudes towards the gift, while sloppily wrapped gifts yield more favorable attitudes despite representing the same item. Gift givers should consider wrapping time and budget accordingly based on the recipient's relationship.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateOct 30, 2019

The financial benefits of being bilingual

A new study suggests that bilingual individuals are less prone to emotional biases when making financial decisions, which could lead to better outcomes in negotiations and investments. The study found that thinking in a foreign language decreases sellers' attachment to their products, resulting in lower prices and improved interactions.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateOct 30, 2019

Dangers of the blame game

A study found that when people are informed about a victim's past moral transgressions, they are less likely to take action against the company. This phenomenon can lead to irrational victim blaming, harming individuals, groups, and society. The study aims to increase awareness among consumers and empower them to make rational decisions.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJul 24, 2019

Is your favorite brand authentic?

A recent study published in the Journal of Consumer Psychology found that information about a company's founder's motivation has a powerful effect on whether consumers deem a brand authentic. In two experiments, participants rated products as more authentic and of higher quality when they were presented with stories about the founder's...

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJul 24, 2019

A personality test for ads

Researchers used digital footprints to determine personality traits and matched them with images, finding that extroverts preferred simple images featuring people, while open-minded individuals favored cool colors. The study showed that personalized ads could increase consumer interest and purchase intentions.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateApr 26, 2019

When cash is your enemy

A study by Rod Duclos and Mansur Khamitov found that individuals who receive cash are more likely to opt for immediate gratification, leading to lower savings rates. Activating a mindset focused on long-term goals can increase patience and tolerance for parting with cash.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateMar 29, 2019

When a brand is like a secret lover

A study by Society for Consumer Psychology found that hiding information about consumption choices increases sense of connection. Researchers conducted experiments where participants were asked to keep their brand choices secret, revealing that secrecy intensified self-brand connections and increased loyalty.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateDec 20, 2018

Heroes and villains influence what you buy

Researchers found that vice foods with hero labels were more compelling than the same foods shown with villain labels, while healthy foods benefited from villainous labels. In a real-world experiment, consumers were willing to pay more for bottled water and cheese curds when labeled as 'villainous' rather than 'heroic'.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateDec 20, 2018

A subtle strategy to spend more responsibly

Researchers discovered that couples who pool their finances favor utilitarian purchases that are easier to justify. Individuals using joint bank accounts spent significantly less on hedonic purchases and more on utilitarian products than those spending from separate accounts. This strategy may help people spend money more responsibly.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateDec 20, 2018

When silence acts as a mirror

A study by the Society for Consumer Psychology reveals that people generally assume silent group members share their own opinions, even when outnumbered. This 'mirror effect' could lead leaders to misinterpret group consensus and quiet individuals to inaccurately agree with dominant views.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateOct 30, 2018

The body weight bias in sales

A study found that sales employees recommend rounded watches and perfume bottles when they appear obese, and suggest more angular products when they are thin. The researchers also discovered that the level of friendliness drives the propensity to recommend round products.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateOct 25, 2018

Making happiness last longer

Researchers found that people with general goals reported more happiness over time, especially six weeks after the initial experience. This approach may be beneficial for experiences like material purchases or vacations, leading to a longer-lasting positive emotional imprint.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateSep 18, 2018

When can ads intensify unhealthy cravings?

Holistic thinking patterns can make consumers more susceptible to advertisements for unhealthy foods. In experiments, holistic thinkers showed increased cravings and desire to buy unhealthy food options when viewed with context. Researchers hope their findings can inform strategies to help countries battling obesity epidemics.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJun 15, 2018

Can a rude waiter make your food less tasty?

Research by Jaehoon Lee suggests that lower class individuals are more likely to assume food will be less delicious due to poor service, while higher class people do not typically make this assumption. This holistic view of life creates a 'carryover effect', leading to negative judgments about other aspects of the consumer experience.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateNov 29, 2017

When brands tempt us to lie, cheat and steal

A study published in the Journal of Consumer Psychology found that consumers are more likely to engage in dishonest behavior, such as shoplifting or piracy, if they perceive a company as harming the environment or people. This effect occurs even when consumers have not personally had a bad experience with the company.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateNov 29, 2017

Who's judging you based on brand choices?

A study published in the Journal of Consumer Psychology found that individuals with a flexible mindset are less inclined to make assumptions about someone's character based on brand choice. In contrast, those with a fixed mindset tend to believe that behavior is consistent over time and across situations.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateSep 29, 2017

A new way out of the cycle of rejection

A study found that emotional messages are more effective in motivating people to pursue social activities again, especially for those who feel socially excluded. Emotional appeals can help counteract the cycle of rejection and isolation, making it easier for individuals to take care of themselves.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJun 29, 2017

Price awareness can be a buzzkill

Researchers found that people who are aware of a product's price tend to evaluate the experience more critically, resulting in decreased satisfaction. For consumers, avoiding price focus can prolong enjoyment, while for marketers, separating price from experience may prevent consumer burnout and increase purchasing loyalty.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateApr 4, 2017

Retail therapy for jealous partners

Researchers found that feelings of jealousy increase the desire for products that will attract someone's attention. Participants who were experiencing jealousy opted to buy eye-catching products even in public, indicating a strong motivation to regain their partner's focus.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJan 16, 2017

Thinking globally linked to optimism

A global mindset is associated with optimistic goals, such as personal growth and advancement, whereas a local mindset focuses on stability and prevention. Researchers found that individuals with a global identity scored higher in signal detection tasks and preferred positive advertisements.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateOct 3, 2016

A simple antidote for shame

A new study suggests that drinking cold water can reduce feelings of shame and regret by regulating emotions and temperature. Researchers found that people in warm environments tend to feel more regret after making mistakes, but consuming cold drinks or being exposed to cold temperatures can help alleviate these emotions.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateOct 3, 2016

When red evokes mischief

A new study found that people with high sensation-seeking personalities are more likely to engage in prank behavior when encountering the color red. This contradicts previous research suggesting that red leads to compliant behavior. The findings have implications for health campaigns, such as anti-smoking and safe sex initiatives.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJul 8, 2016

A recipe for friendship: Similar food

A study published in the Journal of Consumer Psychology found that eating the same food as a companion increases sense of closeness and trust. This strategy can be applied to various social situations, such as first dates or business negotiations, and may even influence marketing effectiveness.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateJul 8, 2016

Level of self-control linked to environment

A recent study found that individuals with neurotic personalities thrive in urban environments, while those who are less neurotic benefit from natural settings. The research suggests a correlation between environment and self-control, which could have implications for health outcomes and consumer behavior.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateMay 11, 2016

How to boost online ratings

A study by Temple University researchers discovered that people who waited longer or traveled farther before writing a review gave more favorable evaluations. This suggests that businesses can improve online ratings by asking out-of-town customers to review, and companies may want to reconsider their immediate feedback strategies.

SourceSociety for Consumer Psychology·JournalJournal of Consumer Psychology·DateMay 11, 2016