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Cheerful chatbots don’t necessarily improve customer service

Researchers at Georgia Institute of Technology found that AI chatbots' positive emotional displays have no effect on customer service evaluations when the source is a bot, but improve when human agents exhibit emotions. The study suggests businesses should be cautious about equipping AI agents with emotion-expressing capabilities.

SourceGeorgia Institute of Technology·JournalInformation Systems Research·TypeExperimental study·DateDec 21, 2022

Internet treatment for anger works

A new study from Karolinska Institutet shows that internet-based therapy can help people with anger and aggression, with a combination of mindful emotion awareness and cognitive reappraisal being the most effective strategy. Four-week treatments resulted in decreased self-reported anger and aggressiveness.

SourceKarolinska Institutet·JournalJournal of Consulting and Clinical Psychology·TypeRandomized controlled/clinical trial·DateDec 12, 2022

The universal sound of swearing across languages

Research suggests a universal pattern in profanity across different languages, with the lack of approximants being a common feature when perceiving swear words. Participants rated pseudo-words with and without approximants differently, indicating that approximant-free words were more likely to be considered swear words.

SourceSpringer·JournalPsychonomic Bulletin & Review·DateDec 5, 2022

Nazi propaganda from 1927–1945 reveals role of dehumanization of Jews in the Holocaust

A linguistic analysis of Nazi propaganda shows that dehumanization of Jews shifted over time, with earlier propaganda focusing on disengaging moral concern and later propaganda portraying Jews as having a greater capacity for agency. This study suggests that dehumanization can motivate violence by reducing moral concern for victim groups.

SourcePLOS·JournalPLOS ONE·TypeObservational study·DateNov 9, 2022

Different people interpret facial impressions very differently, study reveals

Researchers used 3D avatars to refine facial expressions and found substantial individual differences in interpreting emotions like happiness, fear, sadness, and anger. The study suggests people's unique understandings of facial expressions influence their responses, highlighting the need for diverse research approaches.

SourceQueen Mary University of London·JournalProceedings of the National Academy of Sciences·DateOct 31, 2022

Storytelling helps college students relieve stress, improve confidence during the COVID-19 pandemic

A study by University of Missouri researchers found that storytelling can help college students make sense of the pandemic and reduce stress. The study involved first-year college students who used stories to express personal growth during the early days of the COVID-19 pandemic, reporting less stress and more confidence in their schoo...

SourceUniversity of Missouri-Columbia·JournalPsychological Science·DateOct 10, 2022

Being lonely and unhappy accelerates aging more than smoking

A recent study published in Aging-US found that feeling lonely, unhappy, or hopeless increases one's biological age more than smoking. The research used digital models of aging to analyze the effects of various factors on aging rates, revealing a significant correlation between mental health and accelerated aging.

SourceDeep Longevity Ltd·JournalAging-US·TypeData/statistical analysis·DateSep 27, 2022

Eating behaviors of parents play a role in teens' emotional eating

A new study published in the Journal of Nutrition Education and Behavior reveals that parents' eating behaviors play a significant role in shaping their teenagers' emotional eating habits. The research found that restrictive feeding practices and monitoring food led to increased emotional eating, while a parent's restrained eating beha...

SourceElsevier·JournalJournal of Nutrition Education and Behavior·TypeSurvey·DateSep 7, 2022

GIST scientists develop model that adjusts videogame difficulty based on player emotions

Researchers from GIST developed an AI model that adjusts videogame difficulty based on player emotions, incorporating aspects such as challenge, competence, flow, and valence. The model has been verified to improve players' overall experience, regardless of their preference, and has potential applications in various fields beyond gaming.

SourceGIST (Gwangju Institute of Science and Technology)·JournalExpert Systems with Applications·TypeComputational simulation/modeling·DateSep 6, 2022

Dogs cry more when reunited with their owners

A study published in Current Biology found that dogs shed tears associated with positive emotions, such as reuniting with their owners, suggesting a stronger bond between humans and dogs. Oxytocin may play a role in this emotional response, with researchers also noting that people tend to respond more positively to teary-eyed dog faces.

SourceCell Press·JournalCurrent Biology·TypeExperimental study·DateAug 22, 2022

New study finds bonobos receive consolation from bystanders when producing “baby-like” signals to express their emotional distress

A study by Durham University researchers found that bonobos produce specific 'baby-like' signals to express emotional distress and increase the chances of receiving comfort from others. These signals, such as pouting and whimpering, can also reduce the likelihood of re-attack after a conflict.

SourceDurham University·JournalPhilosophical Transactions of the Royal Society B Biological Sciences·DateAug 4, 2022

After breakups, people feel less in-control – but only at first

A study found that people who experienced separation from their partner felt less in-control initially but regained it over time. In contrast, those whose partners passed away saw an overall increase in sense of control, especially for younger individuals. Divorce had no impact on perceived control.

SourcePLOS·JournalPLOS ONE·TypeSurvey·DateAug 3, 2022

Improving serious illness communication for patients with advanced cancer

A quality improvement project at Dartmouth Cancer Center increased serious illness conversations between patients and providers from 0% to 70%, reflecting the importance of early discussions on prognosis and treatment options. The project's success was attributed to standardized work, an engaged interdisciplinary team, and system-level...

SourceDartmouth Health·JournalJCO Oncology Practice·TypeRandomized controlled/clinical trial·DateJul 20, 2022

Russian scientists teach AI to analyze emotions of participants at online events

Researchers developed a neural network algorithm that recognizes emotions and engagement from video images of faces, outperforming existing models in accuracy. The system can be integrated into video conferencing tools and online learning systems to analyze participant engagement and emotions.

SourceNational Research University Higher School of Economics·JournalIEEE Transactions on Affective Computing·DateJul 4, 2022

Unique blend of comics and humor is key to success of public awareness posters in Singapore, finds Singapore-US researchers

The study found that the use of comics for humour, visual-verbal interplay, informality, simple narrative plots, and exaggerated personalities contributed to the campaign's enduring success. The researchers argue that humour is a powerful discursive strategy to educate the public, making content relatable while addressing taboo topics.

SourceNanyang Technological University·JournalDiscourse Context & Media·TypeMeta-analysis·DateJun 28, 2022

Can feelings be wrong?

A study published in Psychological Science found that our brains treat some emotions as wrong and react as if there was an error. The research, conducted by Ben-Gurion University psychologists, used experiments to assess emotion responses and discovered similarities between counter-normative emotion reports and perceptual errors.

SourceBen-Gurion University of the Negev·JournalPsychological Science·TypeExperimental study·DateJun 20, 2022

How company leaders talk about creativity can hurt investor confidence

Researchers found that discussing creativity and innovation negatively affects investors' confidence in a company's market performance. However, firms with leaders who discuss creativity positively tend to have higher earnings, suggesting the importance of tone in mitigating this effect.

SourceUniversity of California - Riverside·JournalOrganizational Behavior and Human Decision Processes·TypeExperimental study·DateJun 8, 2022

Dopamine involved in recognizing emotions

Research suggests dopamine is involved in emotion recognition, particularly in low-dose individuals. Dopamine levels influence emotional perception, with lower levels improving emotional recognition while higher levels impairing it. This finding has implications for understanding social cognition impairments in neurological disorders.

SourceSociety for Neuroscience·JournalJNeurosci·TypeExperimental study·DateMay 2, 2022

Where the mind is without fear: Scientists discover mechanism behind the chemically induced suppression of fearful memories

Researchers at Tokyo University of Science identify brain regions and signaling pathways involved in fear extinction via delta receptor activation. The study suggests a potential therapeutic agent for post-traumatic stress disorders by suppressing fearful memories.

SourceTokyo University of Science·JournalFrontiers in Behavioral Neuroscience·TypeExperimental study·DateApr 25, 2022

A drug that cures alcoholism may be the next anti-anxiety medication

Researchers at Tokyo University of Science discovered that disulfiram inhibits FROUNT protein and chemokine signaling pathways, reducing anxiety levels in mice. The study suggests a potential breakthrough anti-anxiety medication with safe and effective treatment for elderly patients suffering from anxiety and insomnia.

SourceTokyo University of Science·JournalFrontiers in Pharmacology·TypeExperimental study·DateApr 14, 2022

Under (blood) pressure

A study by Alisa Auer and Petra Wirtz found that men with essential hypertension are more likely to recognize angry expressions when looking at others' faces. This 'anger recognition bias' contributes to increased blood pressure over time if someone experiences high levels of anger.

SourceUniversity of Konstanz·JournalAnnals of Behavioral Medicine·DateMar 31, 2022

Sri Lankan twin study finds one-third of variation in depressive symptoms is genetic; two-thirds is environmentally influenced - and symptoms are strongly associated with health-related quality of life

A recent Sri Lankan twin study reveals that genetic factors contribute to approximately one-third of the variation in depressive symptoms, while environmental influences account for around two-thirds. The study also found a strong association between depressive symptoms and health-related quality of life.

SourcePLOS·JournalPLOS ONE·DateMar 30, 2022

ASMR fans are hypersensitive to the world

Research reveals that ASMR enthusiasts are hypersensitive to their environment, easily overstimulated by noise and movement. They also possess heightened bodily awareness, noticing physical changes when experiencing emotions.

SourceUniversity of Essex·JournalPersonality and Individual Differences·TypeSurvey·DateMar 24, 2022