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Indiana University


Managers often fail to use or understand their own data on customer satisfaction

A recent study found that managers in various industries overestimate customer satisfaction, relying on unrealistic expectations for marketing decisions. This leads to underinvestment in quality improvements and a failure to address marketplace issues effectively. The study suggests that existing customer feedback systems are not perfo...

SourceIndiana University·JournalJournal of the Academy of Marketing Science·DateJul 26, 2017

IUPUI researcher lays groundwork for new ways to prevent youth violence in Caribbean

A recent study by IUPUI researcher Carolyn Gentle-Genitty has laid the groundwork for new approaches to preventing youth violence in five Caribbean countries. The research highlights key differences in gender and age-related behaviors, suggesting that a comprehensive approach targeting risk and protective factors is needed.

SourceIndiana University·JournalJournal of Human Behavior in the Social Environment·DateMar 29, 2017

Zika virus protein mapped to speed search for cure

A recent study by Indiana University researchers has mapped a key protein of the Zika virus, enabling the analysis of existing drugs and compounds that can disrupt its spread. The study's findings offer hope for finding effective treatments against the disease, which causes birth defects and neurological disorders in infants and adults.

SourceIndiana University·JournalNature Communications·DateMar 27, 2017

Increasing minimum wage would reduce teen pregnancies

A new study by Indiana University researchers found that increasing the minimum wage would likely reduce the US adolescent birth rate by about 2%. This translates to approximately 5,000 fewer births annually. Higher wages can motivate teens to work and delay childbearing or prioritize leisure time over parenthood.

SourceIndiana University·JournalAmerican Journal of Public Health·DateMar 8, 2017

IU study examines sexual risk-taking, HIV prevention among older adults in Africa

A recent Indiana University study found that older adults in Africa are sexually active and report high-risk behaviors, highlighting the need for targeted HIV prevention measures. The study reveals that older adults are a significant proportion of people living with HIV in sub-Saharan Africa, where most HIV cases occur.

SourceIndiana University·JournalJournal of Acquired Immune Deficiency Syndromes & Human Retrovirology·DateJan 31, 2017

African-American veterans in mental health care are not as activated as white veterans

A new study reveals that male and female African-American veterans receiving outpatient mental health services have lower patient activation rates than White veterans. The study also found a weaker relationship between African-American veterans and their mental health providers, leading to significantly lower medication adherence rates.

SourceIndiana University·JournalAdministration and Policy in Mental Health and Mental Health Services Research·DateJan 24, 2017