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Research shows how organizations evaluate whether to imitate or differentiate when a competitor adopts new technology

A new study published in Strategic Management Journal found that organizations serving more difficult customer needs tend to defer investment, while those addressing easier problems accelerate adoption of the same technology. The researchers emphasized the importance of letting customers drive strategy around adopting a technology, reg...

SourceStrategic Management Society·JournalStrategic Management Journal·TypeData/statistical analysis·DateApr 19, 2023

Why “born digital firms” should have a physical presence in foreign markets

A new study published in Global Strategy Journal highlights the importance of a physical presence in foreign markets for born digital firms. The research found that these firms are more likely to deploy foreign direct investment in far-away and culturally different countries to overcome geographical and cultural challenges.

SourceStrategic Management Society·JournalGlobal Strategy Journal·TypeData/statistical analysis·DateApr 18, 2023

Executives ignore SEC legal requirements to warn investors about inflation risk, new research finds

New research finds that most corporations that face significant inflation risk have failed to disclose it, causing $0.9 trillion to $2.8 trillion in shareholder damages. Companies with high exposure to inflation risk have seen their share prices drop following inflation shocks.

SourceUniversity of California - Berkeley Haas School of Business·JournalJournal of Monetary Economics·TypeData/statistical analysis·DateApr 17, 2023

Looking to boost revenue as an online retailer? Charge an upfront membership fee in exchange for unlimited free shipping

Researchers found that membership-based free shipping (MFS) can increase net customer revenue by up to 12.75%, as heavy buyers consolidate their spending after enrollment. Light buyers contribute the highest percentage change in revenue contribution, while heavy buyers may exploit free shipping benefits and lose money for retailers.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateApr 12, 2023

Internet access must become human right or we risk ever-widening inequality

A new study calls for internet access to be declared a basic human right to address socio-economic disparities. In developing countries, internet access can determine education, healthcare, housing, and employment outcomes. The study advocates for free internet access and digital skills training to ensure equal opportunities.

SourceUniversity of Birmingham·JournalPolitics Philosophy & Economics·TypeMeta-analysis·DateApr 7, 2023

When SEC is challenged, CEOs notice

Research shows that SEC challenges can influence how CEOs and CFOs communicate with investors and analysts in private meetings. A study found that the effectiveness of regulatory enforcement depends on perception of the SEC's ability to enforce regulations.

SourceUniversity of Missouri-Columbia·JournalContemporary Accounting Research·TypeData/statistical analysis·DateApr 5, 2023

The past and future of gender research in marketing – and its relevance to contemporary societies

A new study examines how socialization impacts gender-based research in marketing, finding that most studies focus on differences between men and women, with few exploring social construction of gender experiences and identities. Researchers recommend more diverse and inclusive methods to reflect current gender expressions.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateApr 4, 2023

Academic institutions receive lower financial returns from biotechnology licenses than commercial firms

A recent study published in PLOS ONE found that academic institutions receive significantly lower royalty rates, total payments, and pre-commercial payments for biotechnology licenses compared to commercial firms. The disparities were observed even after accounting for differences in product stage development.

SourceBentley University·JournalPLOS ONE·TypeObservational study·DateMar 31, 2023

Could changes in Fed’s interest rates affect pollution and the environment?

A new study by Florida Atlantic University suggests that monetary policy can impact pollution, with domestic effects being more significant than international spillovers. The research found that changes in the US Fed's interest rates can reduce CO2 emissions in the short run, but not necessarily in the long run.

SourceFlorida Atlantic University·JournalEnergy Economics·TypeData/statistical analysis·DateMar 28, 2023

11 ways to improve airlines for customers

Research using artificial intelligence analyzed nearly 400,000 customer reviews to identify key themes and customer sentiment towards airlines. The study found that customers commonly complained about lost luggage, uncomfortable seating and flight cancellations, but praised in-flight entertainment, ground staff and business-class servi...

SourceUniversity of Missouri-Columbia·JournalAnnals of Operations Research·TypeSystematic review·DateMar 24, 2023

Acquisitions can nix existing partnerships

A new study found that acquisitions in the biopharmaceutical industry can disrupt trust and knowledge exchange routines between companies, leading to a higher risk of alliance termination. The odds of termination for exposed alliances are 11% greater than for unexposed ones.

SourceUniversity of Texas at Austin·JournalStrategic Management Journal·TypeObservational study·DateMar 24, 2023

Big firms are failing to reduce unconscious bias against disabled people

A new study found that working for a big company or in an HR role does not lower the likelihood of showing unconscious bias against disabled people at work. Despite large firms' efforts to address EDI and unconscious bias through training, levels of implicit bias remain roughly the same across different sized companies.

SourceUniversity of Exeter·JournalFrontiers in Rehabilitation Sciences·TypeObservational study·DateMar 22, 2023

Managers exploit loyal workers over less committed colleagues

A new study found that managers target loyal workers for exploitative practices, such as unpaid work and extra job tasks. The study suggests that loyalty can lead to a vicious cycle where loyal workers are more likely to be exploited and then become even more loyal, making them more susceptible to exploitation in the future.

SourceDuke University·JournalJournal of Experimental Social Psychology·TypeExperimental study·DateMar 20, 2023

Highlight facts or appeal to feelings? The psychology of persuading individuals to contribute to a collective goal

Researchers find that fact-based appeals are more effective when the goal is near completion, while affect-based appeals match people's feelings-oriented psychological state and are better suited for shorter-term goals. The study advances understanding of persuasive messages in collective goals and provides key insights for marketers.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateMar 8, 2023

Unconventional spellings are a ‘Badd Choyce’ for brand names

A new study found that consumers prefer conventional spelling over unconventional ones for brand names. In various studies, participants showed less positive responses to brands with misspelled names, perceiving them as less sincere and more gimmicky. Established brands may still benefit from non-standard spellings in certain contexts.

SourceOhio State University·JournalJournal of Marketing·TypeExperimental study·DateMar 7, 2023

Gender targets miss the mark for women in leadership

New research reveals that gender targets in the Australian public service do not lead to expected improvements in gender equity for women in leadership. The study suggests that effective policies, such as having at least two women on shortlists and leadership training, are crucial to increasing female representation in senior roles.

SourceUniversity of South Australia·JournalAustralian Journal of Public Administration·TypeCase study·DateMar 7, 2023

Will you let a robot assist in surgery on you? The role of advertising in high-tech medical procedures

Researchers analyzed 140,000 patient records and TV ads from Florida to investigate the effectiveness of DTCA for robotics surgery. The study found that patients exposed to robotic surgery advertising were more likely to choose it over conventional laparoscopic and open surgeries. Additionally, hospital marketers can use DTCA to sway p...

SourceAmerican Marketing Association·JournalJournal of Marketing·DateMar 1, 2023

The myths around consumer financial vulnerability -- and how it affects most consumers at different points in their lives

Consumer financial vulnerability (CFV) is a risk of experiencing future harm given current access to financial resources and future uncertainty. Most consumers across the socioeconomic spectrum experience varying degrees of CFV at different life stages, due to factors like age, economic cycles, and unforeseen crises.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateFeb 22, 2023

Explanations of artificial intelligence: Author proposes model that highlights evidence of fairness

A Carnegie Mellon University professor proposes a new AI model that highlights the evidence of fairness in decision-making. The model provides counterfactual explanations to demonstrate whether past decisions were fair or biased. This research has practical implications for legislative efforts, industry norms, and AI model evaluation.

SourceCarnegie Mellon University·JournalFrontiers in Psychology·DateFeb 21, 2023

Understanding customer participation: the secret to seeking feedback for subscription boxes

A new study examines how customer participation in subscription box services translates into outcomes that benefit companies. The researchers found that customers who provided feedback before or after receiving their box were more likely to make future purchases, with a 14% increase in revenue for those who participated before and an 5...

SourceAmerican Marketing Association·JournalJournal of Marketing·DateFeb 8, 2023

Algorithms for hiring: Bias in, bias out

Researchers tested three common techniques to make algorithms fairer and found that one approach didn't reduce social norm bias at all. They proposed a new technique: a formula to directly measure social norm bias in an algorithm so it can be corrected. This bias can persist even after overt discrimination is removed.

SourceUniversity of Texas at Austin·JournalData Mining and Knowledge Discovery·TypeData/statistical analysis·DateFeb 8, 2023

Don’t complain to these co-workers

Research finds speaking up to competent managers leads to a 12%-15% increase in sales performance, while speaking sideways to peers decreases performance by 10%. Employees should critically assess who they direct their voice to when proposing changes.

SourceUniversity of Texas at Austin·JournalOrganization Science·TypeObservational study·DateFeb 6, 2023

Communities that suffered rapid manufacturing job losses fare worse on sustainability

A study found that communities experiencing sudden and significant job losses in manufacturing are less likely to engage in sustainability planning and meet sustainability-related goals. This is attributed to deep-rooted connections between industry and community identity, making it difficult for these communities to transition.

SourceNorth Carolina State University·JournalEnvironmental Innovation and Societal Transitions·TypeData/statistical analysis·DateFeb 1, 2023

Working from home has benefits, drawbacks for employee wellbeing

Research from Cornell University finds that replacement work-from-home (working during regular hours) boosts psychological well-being and engagement, while extension work-from-home (working outside of regular hours) leads to lower well-being, higher turnover intentions, and conflict between work and family. Women are particularly affec...

SourceCornell University·JournalILR Review·TypeSurvey·DateJan 30, 2023

UK newspapers generally report on meat substitutes positively—but high processing of some meat and dairy alternatives, high environmental footprint of protein crops, and big business involvement are portrayed as the biggest concerns

Plant-based protein products are generally reported positively in UK newspapers, but issues such as high processing levels and environmental footprints of protein crops dominate the narrative. The study suggests that big business involvement is also a significant concern.

SourcePLOS·JournalPLOS Sustainability and Transformation·DateJan 26, 2023

A recent study finds that choosing a lucky CEO means bad luck for the hiring company

A recent study by Mario Daniele Amore and Sebastian Schwenen found that firms that hire lucky CEOs experience declining results. Lucky CEOs possess greater bargaining power, leading to higher compensation and more attractive job assignments. However, this is associated with poorer company performance and slower growth.

SourceBocconi University·JournalThe Journal of Law Economics and Organization·DateJan 23, 2023

Discrimination cost Asian restaurants in US an additional $7.4 billion during the pandemic's first year, new study finds

A new study found that anti-Asian discrimination during the pandemic led to a nearly 20-percent drop in business at Chinese restaurants, resulting in an additional $7.4 billion in lost revenue. The researchers also found a strong link between political rhetoric blaming China for COVID-19 and the decline in business.

SourceBoston College·JournalNature Human Behaviour·TypeData/statistical analysis·DateJan 19, 2023

Dollar stores are growing as food retailers in the US

A new study from Tufts University finds that dollar stores have doubled their share in rural areas, with households headed by people of color and lower-income households relying heavily on them. The growth of dollar stores raises concerns about the nutritional value of their food offerings and potential displacement of local grocers.

SourceTufts University·JournalAmerican Journal of Public Health·DateJan 19, 2023

Scientists advise a major shift in chemicals management in the U.S. and Canada

Scientists propose an 'essential use approach' to eliminate harmful chemicals from daily use and exposure, benefiting public health and the environment. This approach advocates for restricting the use of chemicals only where necessary for health or societal functioning, with feasible alternatives available.

SourceGreen Science Policy Institute·JournalEnvironmental Science & Technology·TypeCommentary/editorial·DateJan 19, 2023