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Customers prefer text over video to provide service feedback

A study found that customers are more willing to provide written compliments and complaints using AI-powered tablets rather than leaving videos. The researchers suggest that methods requiring 'low self-disclosure' would work better for customer feedback.

SourceWashington State University·JournalInternational Journal of Hospitality Management·DateFeb 12, 2024
SAMSUNG T9 Portable SSD 2TB

SAMSUNG T9 Portable SSD 2TB transfers large imagery and model outputs quickly between field laptops, lab workstations, and secure archives.

Regulation makes crypto markets more efficient

A new study finds that regulated cryptocurrencies create the most efficient markets, providing protection for investors. Unregulated ICOs were found to be the least efficient, while IEOs and exchange-based regulation approached traditional stock market levels of efficiency.

SourceUniversity of Florida·JournalJournal of Financial and Quantitative Analysis·TypeData/statistical analysis·DateFeb 2, 2024

Startups spark more innovations in emerging industries than established companies do

New research from Texas McCombs found that startups have an outsized number of future citations, sparking more innovation in emerging industries like photovoltaic cells. Startups' inventions are more likely to be cited by universities and companies due to resource disparities, academic citations, and prior lawsuits.

SourceUniversity of Texas at Austin·JournalStrategic Management Journal·TypeObservational study·DateJan 30, 2024

How COVID changed the way Americans work, and how much money they have

A new study finds that widespread remote work adoption due to COVID-19 increased productivity among workers at home, but reduced collaborative work efficiency in the office. This shift led to higher housing costs in areas near downtowns and outer suburbs, as well as a widening of income inequality.

SourceOxford University Press USA·JournalThe Review of Economic Studies·TypeData/statistical analysis·DateJan 25, 2024
Apple iPhone 17 Pro

Apple iPhone 17 Pro delivers top performance and advanced cameras for field documentation, data collection, and secure research communications.

How firms frame training programs for gig workers boosts promotion and uptake of the programs, strengthening the bond between worker and company

A study found that firms can increase promotion and uptake of training programs by framing them in relational terms, strengthening the bond between worker and company. This approach signals a commitment to nurturing workers' development, leading to prolonged productivity collaborations.

SourceStrategic Management Society·JournalStrategic Management Journal·TypeData/statistical analysis·DateJan 19, 2024

AI can boost service for vulnerable customers

Researchers developed an AI framework to identify vulnerable consumers, address their needs, and mitigate potential discrimination. The framework provides real-time analysis of consumer chat responses to build risk scores and offer customized tips to customer service agents.

SourceUniversity of Texas at Austin·JournalJournal of the Academy of Marketing Science·TypeLiterature review·DateJan 18, 2024
Kestrel 3000 Pocket Weather Meter

Kestrel 3000 Pocket Weather Meter measures wind, temperature, and humidity in real time for site assessments, aviation checks, and safety briefings.

Online reviews: filter the fraud, but don’t tell us how

Researchers found that online reviews on Yelp were negatively impacted by the platform's transparent filter policy, resulting in fewer positive and shorter reviews. The study suggests that platforms must balance transparency with user engagement to maintain trust.

SourceRensselaer Polytechnic Institute·JournalMIS Quarterly·TypeData/statistical analysis·DateJan 18, 2024

How should boards handle visionary CEOs?

A new model shows that boards should invest more resources to confirm the CEO's plan when they are mildly overconfident. However, if the CEO is highly confident, the board should act as a monitor and only intervene if necessary. In extreme cases, visionary CEOs may be allowed to run with their ideas without intervention.

SourceUniversity of Texas at Austin·JournalJournal of Accounting Research·TypeComputational simulation/modeling·DateJan 12, 2024

Female business leaders need better support to thrive in times of crisis

Female business leaders need better support to thrive in times of crisis, according to new research from the University of Surrey. The study found that female-led firms had harder times bouncing back from the pandemic due to limited access to external financial resources and weaker professional networks.

SourceUniversity of Surrey·JournalJournal of Business Research·TypeObservational study·DateJan 11, 2024
Apple AirPods Pro (2nd Generation, USB-C)

Apple AirPods Pro (2nd Generation, USB-C) provide clear calls and strong noise reduction for interviews, conferences, and noisy field environments.

Does self-checkout impact grocery store loyalty?

Research from Drexel University finds that customers are more likely to remain loyal to a grocery store when using regular checkout service. The perceived ease of checkout, sense of entitlement, and number of items purchased play a role in explaining the effect of loyalty.

SourceDrexel University·JournalJournal of Business Research·DateJan 4, 2024

Chung-Ang University study reveals a higher market valuation of cash holdings of firms adopting electronic voting

A study by Chung-Ang University found that electronic voting enhances shareholders' perception of corporate governance, increasing the market value of a firm's cash holdings. Firms with larger free cash flows and minority ownership saw stronger governance effects from adopting electronic voting.

SourceChung Ang University·JournalInternational Review of Financial Analysis·TypeSystematic review·DateJan 4, 2024

Job ads with wide pay ranges can deter applicants

A Washington State University study found that job ads with very wide pay ranges evoked less favorable impressions of employers. Participants viewed these ads as less trustworthy and doubted the organization would offer high salaries to employees. However, some saw the large range as a positive sign of possible 'room for growth',

SourceWashington State University·JournalJournal of Applied Psychology·DateJan 3, 2024

How big data transforms the insurance sector

A new study found that big data helps insurance companies understand risks better, offer fair prices and keep customers happier. However, there are also concerns about privacy and ethics when using large amounts of data.

SourceKeAi Communications Co., Ltd.·JournalThe Journal of Finance and Data Science·TypeSystematic review·DateJan 2, 2024
CalDigit TS4 Thunderbolt 4 Dock

CalDigit TS4 Thunderbolt 4 Dock simplifies serious desks with 18 ports for high-speed storage, monitors, and instruments across Mac and PC setups.

How do financial incentives for CEOs affect business outcomes? Bonuses have minimal effect, stock options have none

A systematic review of 20 empirical studies found that CEO financial incentives have a small predictive effect on return on assets, but no effect on other performance metrics or financial restatements. The analysis suggests caution regarding current practices and recommends alternative arrangements to enhance firm performance.

SourceCarnegie Mellon University·JournalCampbell Systematic Reviews·DateDec 19, 2023

Workplace gossip can benefit employees and employers

A new study from Binghamton University School of Management found that positive workplace gossip can reduce employee turnover and improve an organization's effectiveness. Employees who engage in positive gossip with coworkers may experience social gains, including reduced negative feelings towards their workplace.

SourceBinghamton University·JournalGroup & Organization Management·DateDec 13, 2023
Sony Alpha a7 IV (Body Only)

Sony Alpha a7 IV (Body Only) delivers reliable low-light performance and rugged build for astrophotography, lab documentation, and field expeditions.

Strengthening EDI in entrepreneurship training with creation of new global scorecard

The new GEET+ 2.0 report and assessment tool aims to integrate equity, diversity, and inclusion into business-training curriculums, enhancing program content and delivery. By identifying biases and stereotypes, organizations can create more inclusive entrepreneurship systems, ultimately improving access to resources for underrepresente...

SourceUniversity of Ottawa·TypeCase study·DateDec 6, 2023

Workplace culture is preventing men from taking paternity leave, writes Claudine Mangen

A study by Claudine Mangen found that male professionals prefer to spend more time with their partners and newborn babies but are pressured to delay or forego paternity leave due to workplace obligations. This highlights the need for organizations to rethink strategies around gender inequality and foster equitable workplaces.

SourceConcordia University·JournalAccounting Horizons·TypeSurvey·DateDec 5, 2023

Digital marketplace: The role of probabilistic selling strategies in the travel industry

A novel strategy, probabilistic selling, has proven effective in driving revenue, attracting new users, and managing inventory efficiently in the travel industry. The study finds that this approach enhances market demand and boosts consumer satisfaction, benefiting both the platform and sellers.

SourceKeAi Communications Co., Ltd.·JournalJournal of Economy and Technology·TypeComputational simulation/modeling·DateDec 4, 2023

Disruptive ideas rely on old fashioned meetings

Studies have shown that collaborative teams working remotely produce fewer truly disruptive ideas compared to their in-person counterparts. In-person teams tend to engage in more conceptual work, such as conceiving hypotheses and writing, which is more likely to lead to radical new ideas.

SourceUniversity of Pittsburgh·JournalNature·TypeData/statistical analysis·DateNov 29, 2023

The role of marketing in disrupted health care markets: It’s time to move beyond conventional strategies to account for new actors, roles, and exchanges

Disrupted health care markets have changed the creation, provision, and consumption of health care. Marketing strategies need to account for new producers, providers, and consumers. The editorial calls for a research agenda outlining opportunities for marketing scholars to examine the impact of disrupted exchanges on consumer welfare.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateNov 29, 2023
Creality K1 Max 3D Printer

Creality K1 Max 3D Printer rapidly prototypes brackets, adapters, and fixtures for instruments and classroom demonstrations at large build volume.

Popularity matters more than compatibility on dating apps

A new study by Carnegie Mellon University and the University of Washington found that online dating algorithms exhibit popularity bias, recommending more attractive users over less attractive ones. This bias boosts revenue through increased engagement and matches, but may compromise user satisfaction.

SourceCarnegie Mellon University·JournalManufacturing and Service Operations Management·DateNov 29, 2023

Non-profit organisations can act as drivers of sustainability for multinational companies

A new study from the University of Eastern Finland highlights the potential for non-profit organisations to promote sustainable practices in multinational businesses. By using a Strategic Confrontation and Collaboration Interaction Model (SCCIM), non-profits can influence stakeholders such as employees, investors, and politicians to ad...

SourceUniversity of Eastern Finland·JournalNonprofit and Voluntary Sector Quarterly·DateNov 27, 2023

Gig workers saw greater financial hardship during COVID-19 compared to other workers

A recent study published in Work and Occupations found that gig workers experienced higher rates of food insecurity, skipped housing payments, and unpaid credit card bills during the COVID-19 pandemic. Economic hardships were more pronounced for those with children, less savings, or working multiple gig jobs.

SourceUniversity of North Carolina at Greensboro·JournalWork and Occupations·TypeObservational study·DateNov 27, 2023
Rigol DP832 Triple-Output Bench Power Supply

Rigol DP832 Triple-Output Bench Power Supply powers sensors, microcontrollers, and test circuits with programmable rails and stable outputs.

More is not always better

A new framework demonstrates that proportionately more multi-homing consumers lead to significant efficiency gains when integrating two business platforms. However, this trend also creates higher barriers to entry for new platform firms and may require policy guidance to mitigate potential harms of platform mergers.

SourceKyoto University·JournalJournal of Industrial Economics·TypeComputational simulation/modeling·DateNov 22, 2023

Seconded employees provide more novel and innovative ideas, finds new research

A new research study found that seconded employees select more novel and innovative ideas, influencing permanent staff to do the same. This suggests a simple intervention of leveraging seconded employees can significantly boost the acceptance of innovative ideas, empowering managers to foster a more innovative culture.

SourceESMT Berlin·JournalStrategic Management Journal·DateNov 17, 2023

The name game: CEOs with favorable surnames receive higher pay

A new study from Bayes Business School found that CEOs' surnames can significantly impact their total compensation by up to 4.9%. The research highlights organizational bias and inefficient contracting decisions based on surname attributes, which can affect talent recognition and rewards.

SourceCity St George’s, University of London·JournalJournal of Corporate Finance·DateNov 15, 2023
Celestron NexStar 8SE Computerized Telescope

Celestron NexStar 8SE Computerized Telescope combines portable Schmidt-Cassegrain optics with GoTo pointing for outreach nights and field campaigns.

Focus groups can work without a moderator, shows research

A novel 'remotely-moderated' focus group method has been developed and tested, where questions are posed on a screen and moderated by an off-site researcher. This approach encourages participants to go beyond their usual role and engage in frank discussion, revealing valuable insights into issues they may not have considered before.

SourceUniversity of Bath·JournalQualitative Research in Psychology·TypeObservational study·DateNov 15, 2023

Colored by numbers? Pack images get tick of approval to make product varieties stand out

New research from the University of South Australia found that images are more effective at signaling product variety than colors, with only 56% of color choices matching customer expectations. The study analyzed consumer perceptions of 576 products and recommended using images to convey variety and protecting master brand colors.

SourceUniversity of South Australia·JournalInternational Journal of Market Research·TypeData/statistical analysis·DateNov 15, 2023

A ‘fish cartel’ for Africa could benefit the countries, and their seas

African nations could see an additional $37 million in profit each year by raising access fees for their fisheries. This would lead to an increase in fish biomass and a more sustainable operation. However, challenges include differing interests and objectives among governments and varying conditions of different fisheries.

SourceUniversity of California - Santa Barbara·JournalNature Communications·DateNov 13, 2023
Fluke 87V Industrial Digital Multimeter

Fluke 87V Industrial Digital Multimeter is a trusted meter for precise measurements during instrument integration, repairs, and field diagnostics.

Just in time for Halloween: Researchers document the power of 'ghostly encounters' on organizations

Organizational ghosts are admired former leaders who embody an organization's values and identity, continuing to influence members long after they've departed. Researchers found that these ghostly encounters can safeguard organizations from risky decisions and legitimize current leaders.

SourceBrigham Young University·JournalAcademy of Management Journal·TypeObservational study·DateOct 30, 2023
Apple MacBook Pro 14-inch (M4 Pro)

Apple MacBook Pro 14-inch (M4 Pro) powers local ML workloads, large datasets, and multi-display analysis for field and lab teams.

Givers to crowdfunding campaigns enjoy vicarious success

A study by University of Nebraska-Lincoln researchers found that crowdfunding platforms create a sense of democracy, but backers often come from similar groups and give to projects they find cool. This limits the democratizing potential of crowdfunding.

SourceUniversity of Nebraska-Lincoln·JournalJournal of Consumer Research·DateOct 24, 2023

Are retrospective adjustments to sustainability reports helping CEOs score a bonus?

New research found that companies are altering their sustainability reports to improve their environmental and social performance metrics, which are tied to CEO bonuses. Only 15% of revisions were reported as due to error, while 69% were attributed to changes in measurement, suggesting manipulation may be occurring.

SourceUniversity of Technology Sydney·JournalJournal of Management Accounting Research·TypeData/statistical analysis·DateOct 23, 2023

Female board members help improve firms’ corporate sustainability reporting

Research reveals that firms with female directors show improved social and environmental performance and disclosures. Female directors' education level also positively affects reporting quality, with those holding a master's degree having the most significant impact.

SourceUniversity of Portsmouth·JournalBusiness Strategy and the Environment·TypeData/statistical analysis·DateOct 23, 2023
GoPro HERO13 Black

GoPro HERO13 Black records stabilized 5.3K video for instrument deployments, field notes, and outreach, even in harsh weather and underwater conditions.

Research shows how airline pricing really works

Researchers found that airlines use a pricing heuristic called Expected Marginal Seat Revenue-b to set prices, resulting in large gaps between ticket prices. Airlines also don't directly incorporate competitor prices into their automated price-setting, leading to dampened competitive benefits.

SourceUniversity of California - Berkeley Haas School of Business·JournalThe Quarterly Journal of Economics·TypeData/statistical analysis·DateOct 20, 2023

Startup workers flee for bigger, more established companies during pandemic

Researchers found that job seekers were 20% more likely to search for work at companies with over 500 employees after March 13, 2020. The average size of companies searched increased by 29%, driven by highly-skilled and better-educated candidates, which can impact startup success.

SourceUniversity of Toronto, Rotman School of Management·JournalReview of Financial Studies·TypeData/statistical analysis·DateOct 19, 2023
Meta Quest 3 512GB

Meta Quest 3 512GB enables immersive mission planning, terrain rehearsal, and interactive STEM demos with high-resolution mixed-reality experiences.

SEC insider trading rule has loopholes

A recent study by University of Texas at Austin professor Robert Parrino found that the SEC's Rule 10b5-1 has limited effectiveness in limiting insider trading. Despite being widely used, the rule allows CEOs to game the system by canceling trades or using limit orders within the plan.

SourceUniversity of Texas at Austin·JournalJournal of Financial Economics·TypeObservational study·DateOct 17, 2023

Unveiling real-time economic insights with search big data

A team of Japanese researchers created a big data-driven model that accurately forecasts key economic indicators in real time, eliminating the need for aggregated semi-macroeconomic data. The approach leverages search engine query data to identify highly correlated queries and provides timely insights into economic trends.

SourceKeAi Communications Co., Ltd.·JournalThe Journal of Finance and Data Science·TypeComputational simulation/modeling·DateOct 16, 2023
Aranet4 Home CO2 Monitor

Aranet4 Home CO2 Monitor tracks ventilation quality in labs, classrooms, and conference rooms with long battery life and clear e-ink readouts.

AI researchers expose critical vulnerabilities within major LLMs

Researchers from Mindgard and Lancaster University exposed vulnerabilities in major Large Language Models (LLMs) that can be copied for as little as $50. This 'model leeching' attack allows attackers to gain insights into how LLMs work, enabling them to launch targeted attacks with an increased success rate.

SourceLancaster University·DateOct 12, 2023

Is less more? Or is less sometimes less? Examining the consumer trend toward minimalist packaging in consumable products

A new study finds that simple packaging design is positively associated with price, but not always enhances consumers' willingness to pay. The research team discovers that store-brand products and health-oriented consumers benefit from simplicity, while indulgent consumers prefer complex packaging.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateOct 11, 2023

New study offers improved strategy for social media communications during wildfires

Researchers from the University of Notre Dame found that social media engagement improves when national and local levels mismatch audiences during recovery phases, increasing user engagement by 29.6%. The study suggests a nuanced approach to content coordination, with national headquarters leading production and local accounts following.

SourceUniversity of Notre Dame·JournalInformation Systems Research·DateOct 10, 2023
Sky & Telescope Pocket Sky Atlas, 2nd Edition

Sky & Telescope Pocket Sky Atlas, 2nd Edition is a durable star atlas for planning sessions, identifying targets, and teaching celestial navigation.

How much are you willing to pay for a product or service? It depends on your other options and the given context

A new study published in the Journal of Marketing presents the Comparative Method of Valuation as a more accurate way to measure customers' willingness to pay. The study finds that existing methods can provide vague and inaccurate results due to their inability to capture relevant comparisons or context.

SourceAmerican Marketing Association·JournalJournal of Marketing·DateOct 5, 2023

Greenwashing a threat to a ‘nature positive’ world

Researchers warn that greenwashing poses a threat to achieving a 'nature positive' world, where environmental decline halts and biodiversity improves. The University of Queensland study emphasizes the need for standards and transparency to distinguish genuine efforts from misleading claims.

SourceUniversity of Queensland·JournalNature Ecology & Evolution·DateSep 21, 2023

Employee surveys may miss out on uncovering toxic leadership practices

A new study from Binghamton University's School of Management found that standard employee surveys may be missing out on crucial information about toxic leaders. Participants in the survey often rely on their long-term memory to rank harmful leadership practices, which can lead to overlooked negative encounters if they're few and far b...

SourceBinghamton University·JournalAcademy of Management Proceedings·DateSep 18, 2023
Apple iPad Pro 11-inch (M4)

Apple iPad Pro 11-inch (M4) runs demanding GIS, imaging, and annotation workflows on the go for surveys, briefings, and lab notebooks.